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News & Media

The ‘store as a community gathering place’ emerges as a way to engage customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

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Auto Master Systems Inc. and QuotePro Kiosk partner to serve dealers

June 20, 2017

Auto Master Systems Inc., a provider of dealer management systems for the QuotePro Kiosk, have fully integrated, the companies announced in a press release.

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Town of Bel Air, Maryland to have wayfinding kiosks

June 20, 2017

The Town of Bel Air, Maryland will have four wayfinding kiosks, according to The Baltimore Sun. The two-sided kiosks will have a map of Bel Air with key places…

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Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

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First Bitcoin Capital Corp. to install automated check-cashing and bitcoin ATMs in California

June 19, 2017

First Bitcoin Capital Corp., a developer of digital currencies and blockchain technology, has teamed with Simple Automated Money Inc., a provider of automated…

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Iowa DOT opens driver's license kiosk at Davenport library

June 19, 2017

The city of Davenport, Iowa has opened a new driver's license kiosk at the Davenport Public Library to make the process of getting or renewing a driver's…

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3 keys to interactive digital signage solutions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

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Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

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Oregon city installs wayfinding kiosks

June 16, 2017

Hillsboro, Oregon has begun installing digital information kiosks at the Tom Hughes Civic Center Plaza on Main Street and at the Hillsboro Central/Southeast…

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Subway adds touchscreen kiosks and mobile app to improve sales

June 16, 2017

Subway is introducing touchscreen ordering kiosks and a new mobile app in an effort to catch up with competitors like Panera Bread that have credited…

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Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

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Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

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ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…

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Kiosk manufacturer imageholders' enclosures secure new Apple iPad tablets

June 15, 2017

Kiosk manufacturer imageholders has adapted its standard tablet enclosures to securely enclose the new iPad, iPad Pro 10.5-inch and iPad Pro 9.7-inch. By…

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Gemalto offers self-serve kiosks for enrolling customers in store branded credit cards

June 15, 2017

Gemalto, a provider of digital security, has introduced a self-serve kiosk to allow retailers to make enrollment in store branded credit cards more convenient…

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'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to…

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Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

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New York State Fair to add ticket kiosks for milk purchases

June 14, 2017

The New York State Fair will add electronic kiosks to allow visitors to buy tickets for purchasing 25-cent milk servings at the milk bar inside the Dairy…

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West Virginia installs vehicle registration kiosk at convenience store

June 14, 2017

Government officials introduced a self-service vehicle registration and license renewal kiosk at a convenience store in Barboursville, West Virginia, according…

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Sacramento seeks to partner with Verizon on Wi-Fi, wayfinding kiosks

June 13, 2017

Mayor Darrell Steinberg and the city of Sacramento have announced a tentative agreement with Verizon to create a public-private partnership designed to bring…

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