Digital trailblazer Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

Ohio airport installs hands-only CPR kiosk

June 14, 2018

The central Ohio division of the American Heart Association recently introduced a hands-only CPR kiosk in the main terminal at the John Glenn Columbus…

Pennsylvania city to replace parking meters with kiosks

June 14, 2018

The Scranton, Pennyslvania City Council gave preliminary support to a $9.3 million plan proposed by the outside parking system operators to renovate four…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

Survey: Consumers want unattended terminals to accept cash, cashless

June 13, 2018

Seventy percent of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or…

Office Depot's Compucom introduces POP digital vending solution

June 13, 2018

CompuCom Systems Inc., a division of Office Depot Inc. and a provider of managed digital workplace services, has launched its next-generation retail…

Sicom acquires Nextep Systems

June 12, 2018

Sicom has acquired Nextep Systems, a provider of self-ordering point of sale solutions, digital signage and restaurant management software for managed…

Canadian hospitals look to self-serve admissions kiosks

June 12, 2018

The hospital authority for Prince Edward Island in Canada, Health PEI, is considering the idea of self-serve admissions kiosks at the Prince County and Queen…

Civiq introduces content management system with Reality Interactive

June 12, 2018

Smart city technology provider Civiq has partnered with Reality Interactive, a retail experience provider, in order to introduce a content management system…

Intel Compute Card brings new flexibility to kiosks

by Ben Wheeler — President, KioskGUY.COM

The Contec C5 leverages the Intel Compute Card and its low-power, high-performance platform to enable a compact footprint backed by proven Intel architecture.

Wendy’s CEO: Self-serve kiosks boost sales, customer satisfaction

June 11, 2018

Todd Penegor, CEO of Wendy’s, recently told The Deal that the company’s 300 self-serve kiosks are delivering higher average checks and improving customer…

AudioEye digital accessibility platform aligns with web requirements

June 11, 2018

AudioEye Inc., a technology company serving businesses committed to providing equal access to their digital content, has announced that its digital…

Coinstar rolls out coupons, 3D holographic advertising in Giant Eagle supermarkets

June 8, 2018

Coinstar LLC, a provider of self-service coin-counting solutions, has introduced point-of-sale consumer coupons and a 3D holographic advertising display on…

Telehealth solutions provider to receive support from investment company

June 8, 2018

19Labs, whose GALE Telehealth 2.0 point-of-care solution provides connected access to healthcare through connected kiosks and tablets, smart diagnostic…

Augmented reality is becoming more accessible to retailers and brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…

Peerless-AV introduces Xtreme High Bright Outdoor Display

June 7, 2018

Peerless-AV has debuted its Xtreme High Bright Outdoor Display. The solution features a patented dynamic thermal transfer system that allows the display to…

Apple introduces 3rd release of augmented reality developer platform

June 7, 2018

Apple has introduced ARKit 2, the third release of its augmented reality platform. ARKit2 allows developers to integrate shared experiences, persistent AR…

Beer and pizza: Self-pour technology adds fizz to the mix

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-pour beer systems allow restaurant to capitalize on the popularity of craft beers. This is especially helpful to pizza restaurants, for which beer…

McDonald's kiosk faster and easier than a cashier, reporter says

June 6, 2018

Business Insider reporter Hollis Johnson recently used a McDonald's self-order kiosk in New York City's financial district and found that it was faster and…