Elliot Maras / Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.

Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of the most visible signs of consumer acceptance of the technology to date.

Micro market sales jump 41.9% in 2016 as installations hit new peak

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market product sales and where the concept can be extended to beyond traditional work environments.

Biometric identity verification unleashes new roles for kiosks (Part 1)

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification verification is critical.

Malware attack against Avanti micro market kiosks pushes card reader retrofits

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its card reader retrofits.

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some kiosks.

Kiosk connects seniors and staff to critical information at Utica, New York center

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

As virtual and augmented reality unfold, kiosks play a role

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital advertising.

McDonald’s clarifies: No plans to replace workers with kiosks

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.

Millennials weigh in on how they shop

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

The ‘store as a community gathering place’ emerges as a way to engage customers

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

Data analytics hold the key to understanding and guiding the retail customer

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.

Interactive Customer Experience: the start of a daunting, yet exciting journey

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to meet the demands of today's 'connected' shopper.

Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding

Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.

Redbox pushes back under new ownership

Redbox plans to roll out new movie rental kiosks to counteract the decline that has occurred in recent years. The company believes movie rental kiosks have a promising future due to the value they can provide consumers.

How vulnerable are kiosks to hacking? Part 2 – What operators can do

As hacking becomes a bigger threat to computers, kiosk operators must stay current with operating systems and invest in kiosk software. Kiosk experts offer security tips.

How vulnerable are kiosks to hacking? Part 1

As technology advances, computers become more susceptible to hacking and unintended use scenarios. Kiosks are also vulnerable to these attacks.

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