Elliot Maras
Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.

RV parts manufacturer finds HR kiosks make company more efficient

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a cost efficient manner.

Forward thinking retailers: E-commerce doesn't diminish kiosks' role

Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance the in-store buying.

Catering services firm taps customer satisfaction kiosks to boost customer feedback

A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.

Self-serve kiosks help a startup introduce its menu: Part 2

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

Experts offer guidance on how to fight rising cybercrime

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist them in the effort.

Virtual concierge: A new level of personal assistance for hospitality

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to customers and associates.

AI and virtual reality moving mainstream for hospitality operations

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

Dave & Buster's entertainment play: Interactive technology played a key role

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed foodservice and entertainment brand.

Kiosks drive add-on orders for French street food startup

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

How 'enhanced personalization' boosts in-store buying opportunities

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

‘Bodega Mania’ fails to make the case for technology

Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.

Independent fast casual wades into self-serve kiosks, Part 1

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have also been challenges, however.

Digital innovation veteran assists Hurricane Harvey victims

When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many people who had no idea what to do.

Self-order kiosks play key role in Subway’s tech redesign

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Automated restaurants are on the way; here's a sneak peek

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation technology and foodservice.

Considerations for retail digital signage deployments

Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not fully understand the need for ongoing use of the technology.

Cellomat mobile phone repair service kiosk comes to the US

The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.

Kiosk Marketplace to publish comprehensive industry report, seeks your input

Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the industry’s size and scope.

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