Elliot Maras
Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.

Frictionless online payment still not a reality for U.S. retailers, CES panel notes

Frictionless online payment still not a reality for U.S. retailers, CES panel notes

A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail locations that accept mobile payments and problems specific to cross-border payments.

For smart cities to succeed, technology must improve peoples' lives

For smart cities to succeed, technology must improve peoples' lives

Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.

Is keeping up with consumer acceptance of automation worth the challenges it brings?

Is keeping up with consumer acceptance of automation worth the challenges it brings?

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

Why 2018 will be a banner year for self-serve kiosks

Why 2018 will be a banner year for self-serve kiosks

Kiosk deployers and providers are encouraged by growing customer acceptance of self-service technology and expect 2018 to be an outstanding year.

Robomart 'grocery on wheels’ debuts at CES

Robomart 'grocery on wheels’ debuts at CES

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the long-sought answer for online produce delivery.

Influencer of the Year: Under Armour's Christiana DiMattesa

Influencer of the Year: Under Armour's Christiana DiMattesa

Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store prior to its grand opening.

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.

Chuck E. Cheese now entices guests with game payment and meal ordering kiosks

Chuck E. Cheese now entices guests with game payment and meal ordering kiosks

Chuck E. Cheese is using gaming kiosks and food ordering kiosks to upsell customers and create a more enjoyable experience for its guests.

Kiosks help ready families for photos with Santa

Kiosks help ready families for photos with Santa

Kiosks allow families to reserve a photo op with Santa and continue shopping until Santa is ready for them.

Eatsa focusing on licensing self-serve restaurant technology

Eatsa focusing on licensing self-serve restaurant technology

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The company has switched its focus from running restaurants to offering other brands its technology.

Wow Bao introduces Eatsa self-serve technology to new Chicago store

Wow Bao introduces Eatsa self-serve technology to new Chicago store

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the status of their orders.

Casino gaming expands, unleashing a kiosk innovation lab

Casino gaming expands, unleashing a kiosk innovation lab

Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.

Prospective franchisor beta tests dual-screen POS station

Prospective franchisor beta tests dual-screen POS station

Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.

RV parts manufacturer finds HR kiosks make company more efficient

RV parts manufacturer finds HR kiosks make company more efficient

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a cost efficient manner.

Forward thinking retailers: E-commerce doesn't diminish kiosks' role

Forward thinking retailers: E-commerce doesn't diminish kiosks' role

Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance the in-store buying.

Catering services firm taps customer satisfaction kiosks to boost customer feedback

Catering services firm taps customer satisfaction kiosks to boost customer feedback

A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.

Self-serve kiosks help a startup introduce its menu: Part 2

Self-serve kiosks help a startup introduce its menu: Part 2

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

Experts offer guidance on how to fight rising cybercrime

Experts offer guidance on how to fight rising cybercrime

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist them in the effort.

Virtual concierge: A new level of personal assistance for hospitality

Virtual concierge: A new level of personal assistance for hospitality

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to customers and associates.

AI and virtual reality moving mainstream for hospitality operations

AI and virtual reality moving mainstream for hospitality operations

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

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For smart cities to succeed, technology must improve peoples' lives