Elliot Maras Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.
A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail locations that accept mobile payments and problems specific to cross-border payments.
Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.
A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.
Kiosk deployers and providers are encouraged by growing customer acceptance of self-service technology and expect 2018 to be an outstanding year.
Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the long-sought answer for online produce delivery.
Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store prior to its grand opening.
Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.
Chuck E. Cheese is using gaming kiosks and food ordering kiosks to upsell customers and create a more enjoyable experience for its guests.
Kiosks allow families to reserve a photo op with Santa and continue shopping until Santa is ready for them.
Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The company has switched its focus from running restaurants to offering other brands its technology.
As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the status of their orders.
Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.
Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.
Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a cost efficient manner.
Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance the in-store buying.
A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.
Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.
Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist them in the effort.
The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to customers and associates.
Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.