Elliot Maras Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.
The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have also been challenges, however.
When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many people who had no idea what to do.
By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.
Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation technology and foodservice.
Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not fully understand the need for ongoing use of the technology.
The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.
Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the industry’s size and scope.
Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then watch the robots shake, stir and pour their drinks.
In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.
Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for small restaurants.
A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.
The kiosk industry recognizes the benefits biometric technology provides, but manufacturers are looking for improvements in reliability, integration with existing software, cost and user acceptance.
Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of the most visible signs of consumer acceptance of the technology to date.
Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market product sales and where the concept can be extended to beyond traditional work environments.
The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification verification is critical.
By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its card reader retrofits.
Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information
The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some kiosks.
Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.
VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.