Elliot Maras / Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.

Kiosks changing the game in more industries

A self-serve kiosk that eliminates the wait to order and pay for food at an employee cafeteria is only the latest example of how kiosks are changing established industries.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

Versatility gives interactive digital signage kiosks greater reach

Digital signage content management software has enhanced the versatility of kiosks featuring video content. Wayfinding, tourism and 'smart cities' applications are among the first to benefit.

How self-serve kiosks can rescue corporate dining — part 1

The self-serve kiosk rewrites the economics of corporate dining.

Urban repopulation fuels 'smart cities' kiosks, Olea Kiosks report notes

The repopulation of urban centers has encouraged governments to improve access to transportation and various types of public information. Smart cities kiosks are playing a major role in this urban transformation.

EV charging rates reach new heights, expanding options for a rapidly growing industry

Numerous factors are influencing the rapid growth of EV charging stations. Faster charging technology is expanding options for property owners interested in installing chargers. Various business models have also emerged.

Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in this series explores examples of emerging applications.

Changing kiosk technology brings new verticals and applications, part 1

Evolving technology and declining costs create opportunities for kiosks to serve more markets. Industry leaders are keeping a close eye on new verticals and applications in existing verticals.

Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards

The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and voted for the most innovative kiosk to determine the winners.

Kiosk translates in sign language to assist hard of hearing customers

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted the company to the need.

How self-serve kiosks get the orders rolling at Burger Boss

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in improving speed, accuracy and overall satisfaction.

Customer perceptions about kiosks call for better messaging: We don’t have all the facts

A recent reader survey raised the issue of customer perception of kiosks. The industry needs better insight into customer perceptions as new capabilities provide new market opportunities.

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on kiosks, the impact of IoT technology on kiosks and new use cases for kiosks.

As functionalities expand, what is a kiosk? Readers want a better understanding

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand the term for the products and services the industry provides. As technology creates more uses, industry players think this is an important issue.

What’s in store for 2017? Part 3: Innovation calls for more customer education

As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the consumers that interact with them. The need for customer education is especially important in 2017 on account of the perception among some that kiosks are killing jobs.

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see mobile payments as another payment option that kiosk operators need to consider to meet consumer buying habits.

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its reputation to ensure a successful future. A coordinated, industrywide public relations effort is needed.

Top 5 stories for November: Reader interests cover diverse retail segments

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments, including supermarkets, ATMs and health care establishments.

Johnny Rockets tests self-order kiosks in moving to a QSR format

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself. The feedback to date has been promising.

Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks

For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.

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