News & Media From Michael Kasavana

As restaurants embrace self-order kiosks, remember the pioneers that led the way

by Michael Kasavana — Consultant, K-Team

QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…

read now

Restaurant self-serve kiosks: Is the tipping point almost here?

by Michael Kasavana — Consultant, K-Team

Self-ordering kiosks are now more popular in quick service and fast casual restaurants than at any time in the past. A foodservice technology expert reviews…

read now

Redefining automated retailing part 5: Wayfinding enters the mix

by Michael Kasavana — Consultant, K-Team

Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the…

read now

Redefining automated retailing part 4: Streaming video to play a role

by Michael Kasavana — Consultant, K-Team

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.

read now

Redefining automated retailing part 3: Digital signage options for kiosks

by Michael Kasavana — Consultant, K-Team

The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.

read now