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News & Media From Laura Miller

City kiosk security failures have an easy solution

by Laura Miller — Director of Marketing, Kioware

The New York City Wi-Fi kiosks were recently shut down due to users who decided to use the devices for porn viewing. Other public devices have also been the…

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Remote kiosk management best practices

by Laura Miller — Director of Marketing, Kioware

A routine remote update for a Kansas City smart kiosk led to users being able to access the desktop and play Solitaire. The kiosk managers got lucky this time…

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How kiosks can solve problems

by Laura Miller — Director of Marketing, Kioware

Kiosk deployers need to keep in mind the problem their solution is solving. Otherwise, the kiosk industry will be full of solutions just looking for a problem.

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Ellis Island kiosks enable visitors to discover immigrant ancestors

by Laura Miller — Director of Marketing, Kioware

A trip to Ellis Island is a trip through America's rich history of immigration. Now, visitors will be able to use kiosks to discover information on immigration…

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What Internet Explorer's end means for your kiosk software

by Laura Miller — Director of Marketing, Kioware

Microsoft recently announced it is ending support for Internet Explorer in the beginning of 2016. Without Microsoft’s continued support of your operating…

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Kiosks meet prime time: a cameo kiosk appearance in Rizzoli & Isles

by Laura Miller — Director of Marketing, Kioware

In this week's episode of TNT's hit drama Rizzoli & Isles, titled "Fake it 'til you Make it", Jane Rizzoli, interacts with a car rental video conferencing…

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How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

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Millennials and Gen Z-ers: how generational differences impact the kiosk market

by Laura Miller — Director of Marketing, Kioware

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative.

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Not every problem can be fixed with a hammer

by Laura Miller — Director of Marketing, Kioware

Find the right tool for a problem, or use the wrong one and risk creating more issues to solve.

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Android, iPad, Windows – The Tablet OS Landscape

by Laura Miller — Director of Marketing, Kioware

We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.

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Blending the physical with the digital: What we can learn from Lego and 3D printing

by Laura Miller — Director of Marketing, Kioware

New tech lets us go from physical to virtual and back; how can this be applied to digital signage and kiosk solutions?

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College classrooms restricting tech and other signs of the Apocalypse

by Laura Miller — Director of Marketing, Kioware

Technology problems can be solved by turning away from “bring your own device” and toward purposed device deployment.

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Open letter to retailers: Go digital

by Laura Miller — Director of Marketing, Kioware

Shop.org, the online arm of the National Retail Federation, has shared recommendations with their audience in an "Open Letter to Retail CEOs." Their…

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Usability testing: Asking the right questions

by Laura Miller — Director of Marketing, Kioware

You don't know what you don't know.

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Antivirus software vs. kiosk software: What's the difference?

by Laura Miller — Director of Marketing, Kioware

As we enter the world of "Android Security" and discussions about "Securing your Android Device," it is clear that there is much confusion around the Security…

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Kiosk usability testing and end-user research

by Laura Miller — Director of Marketing, Kioware

Usability can make or break the success of any new website, application, or software. Also known as the UI (user interface) or UX (user experience), usability…

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What's trending in 2014?

by Laura Miller — Director of Marketing, Kioware

As we begin 2014, many of us take a moment to reflect upon the previous year and anticipate the changes that the coming year will bring. While discussions of…

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2014 digital trends and tips

by Laura Miller — Director of Marketing, Kioware

Earlier this week, Forbes magazine reached out to marketing thought leaders for their predictions on what 2014 will bring for digital trends. We've summarized…

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Incorporating learning styles for successful digital signage

by Laura Miller — Director of Marketing, Kioware

One of the many purposes of digital signage is to communicate information. There are many cooks in the kitchen when it comes to creating the content for…

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Rework and the self-service advantage

by Laura Miller — Director of Marketing, Kioware

Speed. Dexterity. Change. The ability to move quickly in a dynamic and ever changing market. The authors of Rework advocate for such things in a section titled…

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