News & Media From Katie Kochelek
The cost of leaving self-service kiosks out of your strategy
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…
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The future of kiosks in the hotel industry
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is…
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5 things your kiosk should do
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
A kiosk program can require a lot of planning, from the high level aspects like design and function to the nitty gritty components like software and hardware.
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Why healthcare kiosks remain essential in the changing medical landscape
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
The pandemic was a catalyst for innovative healthcare solutions to keep operations efficient while ensuring safety is a top priority. Today, we’re seeing…
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5 Things Your Kiosk Should Do
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for…
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Contactless is now the ‘new normal’ in self service
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
COVID-19 has forever changed how we buy groceries, research products and conduct business. Even as life starts to transition back into familiar territory…
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3 customer experience predictions for 2022
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and…
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Why smart lockers are the future of order pickup
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
With locker systems helping restaurants and retailers focusing on customer satisfaction and addressing operational challenges, now is the right time for many…
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How interactive retail displays chart new territory
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Retail displays are an important component of a successful marketing plan, calling attention to a brand's products and building a loyal customer base. With…
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How Much Does a Self-Service Kiosk Cost?
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Today you can order a cheeseburger, pay a doctor’s bill, and even renew your driver’s license without relying on another person’s assistance. Self-service…
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Physical retail will come back stronger than ever, POP to play a big role
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Industry experts predict physical retail will rebound stronger than ever because of the pandemic.
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How temperature screening kiosks keep employees, visitors safe during COVID-19
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Workplace temperature kiosks can help retailers keep employees and customers safe as the COVID-19 pandemic continues.
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Will self-service kiosks support today's retail environment?
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
One day the pandemic will be a memory, but as with most historical events, it’ll leave a wake of change in its path. For retail, this may mean a new lineup of…
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Why healthcare kiosks are essential in the changing medical landscape
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Once the coronavirus pandemic ends, the procedures medical facilities have put in place to streamline services and keep workers safe will remain, with clinics…
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How interactive kiosks will shape grocery's future
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Self-service kiosks can easily help grocery stores improve their patrons' weekly shopping trips as well as the store's own bottom line.
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