Katie Kochelek
Katie Kochelek
Katie is a marketing professional at Frank Mayer, where she writes about the evolving world of kiosks and retail displays, offering insights on design, strategy, and industry trends.
Recent Contributions
The high cost of 'almost accessible:' Why hardware is only half the battle for kiosk compliance
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
Although many companies using kiosks have some level of accessibility built in -- compliant height, reachable screens or appropriate clearance --- stopping…
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The cost of leaving self-service kiosks out of your strategy
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…
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The future of kiosks in the hotel industry
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is…
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5 things your kiosk should do
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
A kiosk program can require a lot of planning, from the high level aspects like design and function to the nitty gritty components like software and hardware.
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Why healthcare kiosks remain essential in the changing medical landscape
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
The pandemic was a catalyst for innovative healthcare solutions to keep operations efficient while ensuring safety is a top priority. Today, we’re seeing…
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5 Things Your Kiosk Should Do
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for…
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Contactless is now the ‘new normal’ in self service
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
COVID-19 has forever changed how we buy groceries, research products and conduct business. Even as life starts to transition back into familiar territory…
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3 customer experience predictions for 2022
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and…
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Why smart lockers are the future of order pickup
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
With locker systems helping restaurants and retailers focusing on customer satisfaction and addressing operational challenges, now is the right time for many…
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How interactive retail displays chart new territory
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
Retail displays are an important component of a successful marketing plan, calling attention to a brand's products and building a loyal customer base. With…
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