Building the perfect survey

by Fritz Esker — Freelance Journalist, Networld Alliance

August 21, 2008

"Thanks for shopping at store XYZ. Would you like to fill out our survey for a chance at winning [insert incentive here]?"   Eager to take the chance, the…

Visitor kiosks aid security, efficiency

by Fritz Esker — Freelance Journalist, Networld Alliance

Self-service system allows remote sign-in, security checks.