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News & Media From Craig Martin

3 things to remember when crafting an interactive retail experience

by Craig Martin — Client Contact, Reality Interactive, LLC

Retail experience stores (think Apple or Microsoft retail outlets) are increasing in popularity. In these stores, a combination of screens, tablets, laptops…

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Demonstration needed: Crafting retail environments that sell high-tech products

by Craig Martin — Client Contact, Reality Interactive, LLC

How do you demonstrate the value of your product when its potential is entwined with other things? Many companies have products and services that interact with…

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Four essential pre-deployment considerations

by Craig Martin — Client Contact, Reality Interactive, LLC

Deployment is the bridge between the final development phase and the remote monitoring and management phase of a digital merchandising project. It's the phase…

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Consider this deployment paradigm: The kiosk as a 'toaster'

by Craig Martin — Client Contact, Reality Interactive, LLC

The overall development process, from concept to pilot, may only take 10-14 weeks, but some of the decisions made at the beginning of the process are the most…

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3 aspects of high-quality kiosk software

by Craig Martin — Client Contact, Reality Interactive, LLC

The user experience design, remote monitoring capabilities, and on-site care of your software solution will determine its effectiveness to serve you and your…

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3 things to ask of your enclosure vendor

by Craig Martin — Client Contact, Reality Interactive, LLC

What appears on the screen is just one of the elements of the overall customer experience. If you've got great content, you'll want to ensure that the rest of…

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3 key traits of a qualified lead vendor

by Craig Martin — Client Contact, Reality Interactive, LLC

The right lead vendor can make a project work just as easily as a bad one can not. Here's what to look for in making your choice.

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5 critical questions for your next hardware vendor

by Craig Martin — Client Contact, Reality Interactive, LLC

Without great hardware from a great supplier, the odds of a successful deployment fall fast.

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