Wendy's News & Media

Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

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Coca-Cola Freestyle 8100 improves variety and speed for drive-thrus

May 17, 2022

Coca-Cola has launched its Freestyle 8100, a back-of-house dispenser developed specifically for the crew-serve occasion, according to a press release. The…

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Coca-Cola rolls out contactless Freestyle beverage dispenser

July 13, 2020

The Coca-Cola Co. is rolling out contactless, triggered via smartphone, for its Freestyle self-service dispenser used in restaurants, as the coronavirus…

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McDonald's, Wendy's CEOs outline brands' pandemic responses

March 17, 2020

McDonald's and Wendy's have released CEO statements around each brand's response to the COVID-19 pandemic, including closing in-store dining at McDonald's…

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KFC plans kiosks for 5,000 restaurants by 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said the goal is to have 5,000 restaurants with kiosks by 2020.

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As restaurants embrace self-order kiosks, remember the pioneers that led the way

by Michael Kasavana — Consultant, K-Team

QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…

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Leading kiosk topics in 2018: self-checkout, self-order and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The best read stories of 2018 covered a wide range of topics, with self-checkout and restaurant self-order technologies among the more popular themes.

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