Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

San Francisco Taco Bell offers solar powered EV charging stations

October 19, 2022

A Taco Bell restaurant operated by Diversified Restaurant Group opened the first Taco Bell with solar powered EV charging stations. The restaurant is located…

‘Go Mobile’ Taco Bell in Nevada eliminates indoor dining

July 19, 2022

The first West Coast Taco Bell to only allow self-order kiosks and drive thru ordering has opened in North Las Vegas, according to a report in The Las Vegas…

Acrelec teams with ParTech to integrate Brink POS, Punch loyalty software

April 28, 2022

Acrelec, a technology provider for restaurants and retail brands, has completed its integration with Brink POS software and the Punchh loyalty platform from…

Taco Bell opens kiosk-only restaurant in Times Square

April 14, 2021

Taco Bell is opening a Cantina today in Times Square that features kiosk-only ordering with 10 kiosks, according to a press release.

Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.

Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…

Taco Bell launches 'Veggie Mode' to simplify kiosk vegetarian ordering

March 3, 2020

Taco Bell said today that beginning March 12, it will add a "Veggie Mode" feature that once again plays up the brand's established connection with vegetarian…

Restaurant self-order kiosk evolution grabs reader interest in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…

Taco Bell finds self-order kiosks improve menu appreciation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks being rolled out to Taco Bell stores are encouraging customers to explore the menu more than they have in the past.

Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

KFC plans kiosks for 5,000 restaurants by 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said the goal is to have 5,000 restaurants with kiosks by 2020.

Leading kiosk topics in 2018: self-checkout, self-order and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The best read stories of 2018 covered a wide range of topics, with self-checkout and restaurant self-order technologies among the more popular themes.

Elo recognizes Taco Bell for deploying kiosk technology in nationwide rollout

November 15, 2018

Restaurant self-order revolution shifts into high gear: Are you prepared?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pioneer stage has ended for restaurant self-serve kiosks, and adoption has shifted into high gear. The time has come for all serious players in the…

Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Taco Bell's digital transformation focus of ICX Summit keynote

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…