As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions…
Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…
In this session, we showed how smarter labeling at every station helps you reduce errors, speed up service, and create a more consistent guest experience…
While facial recognition offers numerous benefits, challenges such as environmental factors, matching biases and fraud must be addressed to ensure its…
Their processing power, small form factor and sleek appearance is helping to drive the use of all-in-one computers in a wide variety of uses in all sorts of…
Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…
From traditional use cases such as ticketing and wayfinding to more innovative applications such as smart city integrations, outdoor kiosks are transforming…
Self-service systems are gaining traction across multiple industries, each with unique demands for identity verification:. This paper explores the key…
Contactless payment technology has become a critical tool for both consumers and businesses in today’s digitally driven economy. As convenience, speed, and…
Like a stellar cover shot attracts a reader to a magazine or how flashy signage pulls customers into a business, the design of a kiosk can act as something of…
Increasing the chances of success of an outdoor kiosk project while at the same time ensuring those kiosks can withstand exposure to the elements and cope with…
A desire for contactless payment processes on the part of consumers, the ongoing labor shortage and an effort on the part of businesses other organizations to…
In the modern, professional kitchen, precise control over heat and temperature has transformed how technology integrates into culinary operations. Such…
The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…
One of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can…
The self-serve kiosk industry pushed forward in a big way in 2022, as the recovery from the pandemic continued for the second straight year. A convergence of…
Nearly any industry one can imagine offers opportunities to incorporate cards that can be swiped or otherwise read. The process of incorporating card-based…
Businesses, particularly those built on service, are desperate for not only a stop-gap solution but also a long-term, permanent solutions to futureproof their…
Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…
Managing digital signage content and kiosk information poses complex challenges for employees in charge of managing content but developers have recently made…
To be successful, kiosks must immediately achieve two things: attract users and serve a purpose for those users. New generations of all-in-one panel PCs in…
In this webinar you will learn from creative solutions providers and experts with decades of experience, how to find solutions to your supply chain woes and…
Focusing branding efforts on the kiosk display alone misses a larger opportunity. The kiosk enclosure should receive as much attention as the display when it…
The 2022 Kiosk Marketplace Census Report is your exclusive look at statistics on the self-serve kiosk industry’s size, operating metrics and outlook from both…
The 2021 Kiosk Marketplace Census Report is your exclusive look at statistics on the self-serve kiosk industry’s size, operating metrics and outlook from both…
With labor issues showing no signs of abating, hotel operators are seeking ways to serve their guests with fewer people, with no decline in service quality.
The first mile – the start of the shipping process – lays the foundation for effective and efficient delivery. As prospective deployers evaluate the impact…
When it comes to retail, a major impact of the pandemic has been improved acceptance of self-service solutions, including order and pay kiosks, mobile order…
Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…
A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.
Over the past several decades, the global economy has moved away from manufacturing and become increasingly a service economy. This trend is especially…
Touchless solutions are enabling consumers to control kiosks, interactive displays and other public self-service machines using their smartphones. Users only…
Smart lockers are a lock to be a key piece of how goods get into the hands of consumers going forward. As such, the devices represent opportunities for…
The 2020 Kiosk Marketplace Census Report is your exclusive look at statistics on the self-serve kiosk industry’s size, operating metrics and outlook from both…
Leaders with Schneider’s felt an operational change was needed to balance growing activity with worker availability and, ultimately, increase customer…