346 S. Arthur Ave. // Louisville, CO 80027 // 303-466-5471
The US has a 90% share of self-storage inventory, with over 30,000 Operators spanning 55,000 self-storage facilities nationwide. With the market projected to reach north of $115 billion by 2025, Operators will increasingly turn to automation to resolve facility staffing shortages and centralize on-demand support services. KIOSK has a full suite of hardware, software, dispensing and video support solutions to provide an outstanding customer experience anytime it’s convenient for new and returning facility renters. Further, KIOSK actively partners with our client base for full Field Support Services, active remote monitor and resolve incoming IoT alerts.
KIOSK Storage Solution Services Available:
Self-storage rentals can come at all hours of the day or night, and with that comes potential customer questions. While a well-crafted user interface stands on it’s own to conduct a rental or payment transaction, there may still be questions from customers. Providing an on-demand customer service call center is an efficient way to handle fringe case questions and support in a highly efficient manner. This added touch ensures each customer has all the resource they need to get under contract, rent paid, unloaded, and on their way. That added convenience and service touch is a good industry differentiator.
Benefits of On-Demand Video Support for Storage Operators:
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As the healthcare industry seeks to create efficiency and decrease the need for face-to-face interaction, the demand for self-check-in and virtual video support have increased. KIOSK has proven and deployed solutions with major healthcare and insurance providers paired with complete deployment and managed services.
Throughout KIOSK’s 28 years in self-service, we have worked with many of the industries’ best retail partners. Solutions range from innovative integrated returns platforms – to bill pay, loyalty, smart signage, and endless aisle solutions.
Throughout KIOSK’s 28 years in self-service, we have worked with many of the industries’ best solution partners providing highly custom government and infrastructure platforms. Solutions range from border protection and mass transit to inmate services in corrections institutions.
KIOSK and our software solution partners have a wide portfolio of automation platforms to serve the gaming industry. Self-service enables casinos to efficiently manage peak traffic flows from New Year’s Eve to March Madness and Super Bowl season.
KIOSK has a broad portfolio of automation platforms for corporate airline and cruise lines, as well as government ticketing and mass transit e-gates. These solutions tend to require high levels of customization and integration, which has always been an industry “sweet spot” for KIOSK.
Kiosk automation in the self-storage industry is rapidly changing as historical patents in this category have expired, and savvy operators are steering away from third-party monthly operator fees. Operators are increasingly turning to KIOSK Information Systems to leverage modernized payment and rental hardware paired with tailored software.
Traditional ATM kiosks have paved an exceptional adoption path for complementary alternative kiosk financial services. While many transactions can be performed online and on mobile phones, a strong demand persists for in-person self-service platforms and cash handling.
With labor shortages becoming more common, the need to automate processes in the hospitality industry is becoming a crucial component to the continuity of operations. KIOSK has helped restaurants and hotels fulfill this need for automation while enhancing the customer experience with hotel check-in and order entry kiosks.
Streamlined Return Kiosks: Enhancing Customer Experience. Retailers can provide the ultimate convenience in retail returns while driving in-store foot traffic with return kiosks.