Self-Service Innovation Summit News & Media

How to prepare for successful self-service deployments

by Daniel Brown — Editor, Networld Media Group

A panel of self-service veterans convened to discuss self-service deployment strategies during a session on lessons from hundreds of deployments at the…

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‘Situationalization’: The word of 2024

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology has delivered the ability to adapt automation to a greater variety of situations, a phenomenon panelists at the Self-Service Innovation Summit…

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Self-service automation and the human touch: 5 rules for success

by Daniel Brown — Editor, Networld Media Group

Panelists shared core trends and rules for success in the evolving landscape of self-service automation at this year's Self-Service Innovation Summit in Miami…

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What’s next for cashless payments in self service?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of self-service equipment providers covering a range of applications offered their takes on how they're meeting customer demands for expanding cashless…

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How to fight product shrink in micro markets

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…

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Post-COVID demand, challenges shape best-read KMC 2023 stories

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology continued to hold Kiosk Marketplace readers’ interest in 2023, as evidenced by the 10 best-read stories of the year, with technology players upping…

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Customer expectations for convenience services: Can you deliver?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…

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Nailing the right self-service solution; an ever evolving challenge

by Daniel Brown — Editor, Networld Media Group

How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…

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New frontiers for convenience dining: How airports lead the way

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at last week's Self-Service Innovation Summit got an inside view of Burger King’s digital partnership with HMSHost, its airport foodservice partner.

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Tech exhibits enthrall attendees at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors presented advances in…

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Self-Service Innovation Summit honors 2023 Automation & Self-Service Award winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its…

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Selfly Store CEO cites lessons vending machines offer other industries

December 4, 2023

Aslak de Silva (Image: Selfly Store) Aslak de Silva, CEO of Selfly Store, has authored an opinion piece, "What Other industries Can Learn from The…

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‘Brainstorming of the brainstorming’ roundtable session on tap in Miami

December 1, 2023

Next week, the Self-Service Innovation Summit will host attendees hailing from diverse backgrounds when the event, now in its fourth year, convenes in Miami.

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Self-Service Innovation Summit to highlight food vending for 4th year in a row

November 29, 2023

A session, 'Hot, Fresh Foods through Self-Service = Hotter Revenues,' will be held at 9:45 a.m. on Dec. 6 at the Loews Coral Gables in Miami.

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Finalists named for 2023 Automation & Self-Service Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending…

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Brainstorm ‘Blue Ribbon’ customer service for unattended retail at Self-Service Innovation Summit

November 22, 2023

During the Self-Service Innovation Summit, Dec. 4-6 in Miami, a panel of retail and technology experts will explore ways retailers are addressing this…

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How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

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Sept 22: Early bird registration ends for Self-Service Innovation Summit, awards nominations

September 13, 2023

Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards.

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Is 5G ready for prime time in self service?

by Daniel Brown — Editor, Networld Media Group

James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…

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How to use category management in micro markets and vending

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…

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