Panera Bread News & Media
Self-service QSR kiosks enhance speed, customization, but lower friendliness scores
May 6, 2025
Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…
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Panera Bread launches voice orders on Echo Show devices
March 29, 2023
Panera Bread, a self-serve kiosk pioneer, has announced that MyPanera members can now order via Alexa on Echo Show devices, according to a press release.
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Panera Bread launches Amazon One in St. Louis locations
March 22, 2023
Panera Bread, a self-serve kiosk pioneer, is rolling out Amazon One, a palm identify and payments technology, at select bakery-cafes in the brand's hometown of…
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Panera debuts updated kiosks in newly designed stores
November 9, 2022
Panera Bread, a fast casual restaurant chain, announced the opening of its updated urban store format in New York that includes updated ordering kiosks, the…
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Panera Bread introduces Miso Robotics’ AI powered coffee machine
April 12, 2022
Panera Bread, a self-service restaurant pioneer, has introduced an artificial intelligence powered coffee system from Miso Robotics to monitor metrics such as…
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Panera to update digital innovation in new store design
May 20, 2021
Panera unveiled its next-generation Panera bakery-cafe restaurant design, which includes enhanced digital capabilities, personalized options and more…
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Panera Bread's Karen Kelley to keynote Fast Casual Executive Summit next week
October 11, 2019
Karen Kelley, senior vice president and chief restaurant operations officer at Panera Bread, will share insight on how important innovation is for Panera, as…
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HMSHost to bring Panera cafes to US airports, travel plazas
July 26, 2019
HMSHost has signed an exclusive, multi-year agreement to install Panera Bread cafes, featuring kiosk ordering, at U.S. airports and travel plazas in 2020…
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As restaurants embrace self-order kiosks, remember the pioneers that led the way
by Michael Kasavana — Consultant, K-Team
QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…
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Leading kiosk topics in 2018: self-checkout, self-order and more
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The best read stories of 2018 covered a wide range of topics, with self-checkout and restaurant self-order technologies among the more popular themes.
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Restaurant self-order revolution shifts into high gear: Are you prepared?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The pioneer stage has ended for restaurant self-serve kiosks, and adoption has shifted into high gear. The time has come for all serious players in the…
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Limited-service restaurants take the lead with self-order kiosks as technology evolves
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more…
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Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing…
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by Brenda Rick Smith — Editor, Networld Media Group
The store layout is dominated by ordering, order pick-up and wait-area seating.
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