Macy's News & Media
Civil rights groups call on retailers to halt facial recognition
July 14, 2021
More than 35 civil rights organizations are calling for retailers to not use facial recognition on customers or workers in their stores, saying that peoples…
read now
Macy’s hit with consumer privacy suit over facial recognition
August 10, 2020
An Illinois woman has sued Macy's, claiming in a class action that the corporation's use of facial recognition software violates the state privacy law…
read now
Improving shopper satisfaction with BOPIS points to kiosk growth opportunity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…
read now
Macy's partners with Perch on interactive platform for trying fragrances
March 6, 2019
Macy's introduced a partnership with Perch, a provider of an interactive platform for interactive retail marketing, for select Macy's locations, according to a…
read now
Why personalization and customization technologies are gaining clout at retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…
read now
Personalization and physical-digital integration dominate retail innovation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…
read now
CES unleashes a gold mine of self-serve retail technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers…
read nowSubscribe
Get the latest news and resources from Kiosk Marketplace.
