Gong cha News & Media

Gong cha deploys Super Wu beverage automation system, kiosks to streamline operations

February 1, 2026

Gong cha, the global bubble tea powerhouse with nearly 2,200 locations, announced the launch of its "Gong cha 2.0" initiative, a comprehensive brand overhaul…

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Self-service innovators honored at ARKI Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Automated Retail & Kiosk Innovation Show Awards honors innovators and influencers in automated retail, kiosks and responsible self-service.

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The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

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Gong cha shares how self service kiosks enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn of Gong cha shares insight on how Gen Z customers interact with kiosks for a…

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Gong cha taps into kiosk technology to enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

A study by apc reveals Gen Z prioritizes customization and experiences while valuing social responsibility, and bubble tea brand Gong cha's self-service kiosks…

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