Compass Group USA News & Media
Coffee machine camera irks Amazon warehouse employees
February 22, 2024
Workers at an Amazon warehouse in Maple Grove, Minnesota, have complained about a camera in a coffee machine operated by Canteen. The employees felt the camera…
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Customer expectations for convenience services: Can you deliver?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…
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How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit
September 27, 2023
Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…
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Introducing tech? How to get the team on board
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Convenience services operators know they need to use technology. The biggest challenge is getting employee buy-in. Experts offer some insights.
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Hot new vending technology: Improving operational efficiency, the customer experience
November 17, 2022
Keeping up with all the new capabilities that technology can offer vending and related services has become one of the biggest challenges for companies active…
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Talking With: Glen Ryniewski, ‘O’Hare on the move with self service’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Glen Ryniewski will present an overview of the self service offerings in the works at Chicago airports during a keynote at the Self-Service Innovation Summit…
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UK football stadium installs frictionless checkout kiosk
August 3, 2022
The Leicester City Football Club in Leicester, U.K. has installed a fictionless kiosk to speed the purchase of food for fans at the club's King Power Stadium…
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AI: What it can mean to your industry
by Kevin Damask — Editor, Digital Signage Today
While the use of artificial intelligence has grown in recent years, there is still a great deal of mystery surrounding it. Canteen, White Castle, Microsoft and…
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Attendees, sponsors process learning, engagement at ICX Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…
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Unattended retail explodes in response to consumer acceptance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A host of technologies and service concepts have come on the scene as of late. What entities will service the rising number of unattended retail sites?
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Ireland retailer teams with Compass Group on checkout-free store
March 16, 2022
Market x Flutter, a sports betting, gaming and entertainment retailer in Dublin, Ireland, opened its newly renovated global headquarters featuring a completely…
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Compass Group, 365 Retail Markets settle consumer privacy lawsuit for $6.8 M
November 1, 2021
Compass Group USA Inc. and 365 Retail Markets LLC agreed to pay $6.8 million to resolve a lawsuit claiming they collected fingerprint data from vending machine…
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Canteen teams with Le Bread Xpress to sell robotic bakery machines nationwide
May 26, 2021
Canteen Vending Services has teamed with Le Bread Xpress to install and manage Bake Xpress robotic bakery vending machines throughout North America, according…
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Compass Group to introduce self-order kiosks and mobile ordering
March 18, 2021
Compass Group PLC customers will be able to use self-order kiosks, mobile ordering and menu display systems, thanks to the company's acquisition in September…
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Standard Cognition raises $150M, teams with Compass Group and Circle K on autonomous checkout
February 18, 2021
Standard Cognition, which provides an autonomous checkout solution that can be quickly installed in retailers' existing stores, has raised a $150 million round…
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DraftServe Technologies introduces touchless beverage dispensing system
November 24, 2020
DraftServ Technologies has introduced a patented touchless beverage dispensing system that provides retailers real-time visibility of their dispensers and…
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Suit against Compass Group over fingerprint privacy violation proceeds in federal court
May 7, 2020
A federal appeals court on Tuesday agreed to let a suit against Compass Group USA for violating an Illinois consumer privacy law proceed in federal district…
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Will consumer privacy laws snag biometric verification?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…
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Customer sues Compass Group for privacy violation from biometric vending machines
January 31, 2020
An Illinois woman has sued Compass Group USA, parent company of Canteen, for collecting and storing thumbprints with its biometric vending machines without…
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