Chipotle Mexican Grill News & Media
Self-service QSR kiosks enhance speed, customization, but lower friendliness scores
May 6, 2025
Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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