Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

BurgerFi leverages Heinz Remix Machine

April 4, 2024

BurgerFi, a fast-casual restaurant chain, has announced it was the first adopter of the Heinz Remix Machine at its Lauderdale-By-The-Sea location in Florida.

Self-service tech: The future of the restaurant industry

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

Mobile pay and self-service kiosks: Partners or competitors?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…

Cast your vote! Reader’s Choice Innovator of the Year

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

It is now up to the readers to vote on the nominations to decide the Reader's Choice Innovator of the Year, to be honored at the Self-Service Innovation Summit…

Mobile pay and self-serve kiosks: Partners or competitors?

October 18, 2022

As mobile order-and-pay options expand for consumers, some believe the role of self-serve kiosks may lessen, while others think they are more important than…

BurgerFi taps Oracle cloud POS to scale growth, expand customer touchpoints

September 27, 2022

BurgerFi, a fast casual restaurant chain that went public in 2020, was able to scale growth and expand its customer touchpoints, including self-order kiosks…

BurgerFi rolls out Samsung kiosks powered by Grubbrr following successful test

June 28, 2022

BurgerFi, a fast casual dining chain, will introduce its Samsung Kiosk powered by Grubbrr following a pilot test, according to a press release.

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…