Ensuring Your Kiosk Project Is ADA Compliant
Self-service kiosks are changing the way we do business. Making sure that kiosks comply with accessibility rules ensures that all visitors are able to take advantage of the services offered, while also deterring potential lawsuits.
It’s a given that when an organization incorporates self-service kiosks into their offerings, they’re doing so to make their operation more efficient and improve the experience for the people they serve.
To achieve the maximum benefit from a kiosk, though, it’s critical for those devices to be accessible by each and every user. That can mean becoming aware of issues not previously considered.
This white paper by Kiosk Group reviews current laws that affect kiosk projects in the United States, including the Americans with Disabilities Act (ADA) and newer regulations like those set by the Architectural and Transportation Barriers and Compliance Board, also known as the Access Board.