Digitally Transforming the Restaurant Experience

Digitally Transforming the Restaurant ExperiencePublication Type:
Case Study

Published / Updated:

The very nature of the multi-billion-dollar global quick-service restaurant (QSR) industry is changing, and technology is the driving force. 

Across more than 100 restaurants throughout Sweden, McDonald’s has introduced a new production system (Made to order) that is powered through self-service order kiosks. Running alongside this, the company has also launched a mobile application in which customers can utilize promotions and will soon be able to order and pay before they arrive, and only recently it even introduced table service at a number of its franchisees.



DIEBOLD NIXDORF

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions and retailers to improve efficiencies, protect assets and better serve consumers.

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