The Technologies Behind the Evolution and Future of Self-service Kiosks

The continued growth of mobile, NFC and more is changing the face of customer engagement.

Type: White Paper

Sponsor: Meridian


Three Benefits for RFID Use in Airports

By consolidating and expediting the check-in process, creating the ability to track items and employees, and enhancing security, RFID is being utilized in a variety of ways in airports.

Type: White Paper

Sponsor: Custom


RFID in Vehicles

New uses for the technology allow companies to offer self-service rentals and track deliveries more effectively.

Type: White Paper

Sponsor: Custom


RFID Technology in the Gaming Industry

As radio frequency identification (RFID) becomes more commonplace, casinos are finding new and increasingly creative ways to utilize the technology.

Type: White Paper

Sponsor: Custom


Three Uses for RFID in Retail Kiosks

Radio frequency ID tags at kiosks can increase checkout speed, make using loyalty cards easier and increase the integration of social media in the retail experience.

Type: White Paper

Sponsor: Custom


An Introduction to RFID Technology

Deployers must understand how the increasingly popular RFID (Radio Frequency Identification) works and what it takes to be effective.

Type: White Paper

Sponsor: Custom


Hospital benefits from sterling service

Garden City Hospital, located on the outskirts of Detroit, had a hard time keeping its machines stocked and an even harder time keeping its vending area staffed. Sterling Services, a foodservice management and vending company serving the Detroit metropolitan area,...

Type: Case Study

Sponsor: Freedom Shopping Inc.


Technical Considerations for Contactless EMV

Proximity to metal, durability of design and NFC compliance all key technical design considerations for contactless EMV terminals.

Type: White Paper


Self-Service Store Integration

Self-service technology can enhance the customer experience, but proper integration is pivotal. Learn how smartly deployed technology can unify the shopping experience while adding new customer touchpoints.

Type: Guide


Advantages of Smart Cards in Kiosk Applications

As kiosks become more ubiquitous, deployers are looking for ways to expand functionality while minimizing the environmental impact. Smart cards allow for less paper waste, are recyclable and can contain more information than a mag stripe.

Type: White Paper


Capture Customer Feedback at their Point-of-Experience (Health Care)

Kaiser Permanente is America’s leading integrated health care organization, with over 8.2 million voluntarily enrolled members as of December 2003. The Radiology Department was the first department at the Oakland Medical Center to use the Opinionmeter. Radiology uses the Opinionmeter...

Type: Case Study


Capture Customer Feedback at their Point-of-Experience (Health Care/Planned Parenthood)

Planned Parenthood Mohawk Hudson provides quality reproductive health care and education to 12 counties in New York. Our Education and Medical departments were interested in direct patient feedback but a paper survey was inconsistent and not eco-friendly. Having discovered the...

Type: Case Study



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