Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit)
Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.
Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association show.
NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals.
Kaseya software allows retailers with numerous point-of-sale solutions, kiosks and digital signs to manage each solution from one place,said Ray Barber of Kaseya, a company demonstrating its solution last week in Chicago at the Ramp conference. Barber chatted about the system with Joseph Grove of RetailCustomerExperience.com.
NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail, foodservice venues and more.
Michael Moore from Reflect talks about platforms that can help retailers and others manage interactive devices that are equal parts digital sign and kiosk.
NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store for use when customers want products not currently in stock.
KioskMarketplace.com editor Cherryh Butler talks to Frank Olea about Olea's new custom kiosk for Bon Ton, built with components from NCR and Elo .
Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.
Kiosk Marketplace editor Cherryh Butler discusses a new kiosk model at Customer Engagement Technology World.
Snibbe Interactive's full-length "mirror" can let people take a deeper look at themselves.
This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.
Michael Moore with Reflect demonstrates how product data and security can be combined with cable and touch screen.
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