Quick ordering at fast-paced casino
Sept. 8, 2009
MotorCity Casino Hotel has three restaurants for casino guests. Recently, these foodservice outlets MotorCity Pit Stop BBQ, Grand River Deli and Classics Buffet were victims to overcrowding around the cashiers and large customer queue lines. In addition, workforce costs hindered the casinos bottom line.
Working with NEXTEP, MotorCity Casino Hotel sought an easy-to-use kiosk solution that would move customers through the lines more quickly and allow the casino to utilize its cashiers in other places.