In the beginning the coolness factor was the attraction of placing tablets in a retail environment. The initial infatuation with image has given way to the recognition that tablets can enable interaction across channels and keep physical stores on the frontlines of customer engagement.
Just as kiosks have become an intuitive tool for many consumers, there is a growing expectation that mobility will also contribute to a seamless and more satisfying retail experience.
Now businesses can place an iPad or other tablet, on a stand, in a counter unit, at the shelf or in someone’s hands.

Keeping Service Customers Satisfied in a Social Mobile World
Self-Service in Health Care
Budgeting for your interactive project
Merchandising That Earns Its Keep...A Handy Co-op Calculator
Many Happy Returns … A Return On Merchandising Investment Model
Budgeting for your interactive project
Employee Self Service HR Deployment
MokiTouch: Turnkey Services
Five Strategies to Make Kiosks User-Friendly
University Improves Self-Service, Communication with Digital Signage
Retail Multi-Function Transactional Kiosks: Create Compelling In-Store Experiences
The State of the Art of Interactivity of Outdoor Kiosks: Understanding the Critical Differences and Elements for Outdoor Kiosk Deployments
Kiosks Are Here -- Are You Ready?
Case Study: Manheim Auto Auction Company
Extending human resources self-service applications to the unconnected workforce using kiosks |
Inside Networld Media Group Network Retail Customer Experience
|
Popular on Networld Media Group | Other Networld Media Group Sites | Global Partners |