A natural path for human resource applications is toward self-service management, whereby each employee is empowered to make and submit decisions about their healthcare coverage, 401(k) plan, or time and attendance schedule online via the company's intranet. This eliminates the inefficient and costly one-on-one interaction with HR/supervisory staff.
An intranet solution, however, is only useful to those staff that has access to the intranet. For example, many industrial and healthcare organizations have staff with no permanent work location and no access to the intranet, leaving them to perform HR functions with paper in long hand.
The solution is to provide a computer kiosk in a convenient location, such as a cafeteria, that enables access to the HR applications on the intranet.