Quick ordering at fast-paced casino
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview | Download
MotorCity Casino Hotel has three restaurants for casino guests. Recently, these foodservice outlets — MotorCity Pit Stop BBQ, Grand River Deli and Classics Buffet — were victims to overcrowding around the cashiers and large customer queue lines. In addition, workforce costs hindered the casino’s bottom line.
Working with NEXTEP, MotorCity Casino Hotel sought an easy-to-use kiosk solution that would move customers through the lines more quickly and allow the casino to utilize its cashiers in other places.
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