Hotel Self Check-In Case Study: MGM Grand at Foxwoods

Sponsored by Livewire
Sponsored by: Livewire
Type: Case Study
Overview | Download

Livewire was engaged to develop a solution to interface with the hotel’s Property Management System (PMS) and allow guests to perform three different functions from a self-service interface:

  1. check-in to the hotel,
  2. check-out of the hotel, and
  3. after pre-registering, check to see if the assigned room was ready.

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