Commentary: The tech and features that shoppers want

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A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

FEATURES


What's in store for 2015?

Millennials controlling 70% of the spending power in the U.S. creates vast uncertainty amongst retailers; but with the strongest economy in years, optimism prevails as we begin 2015.

The kiosk challenge: Critical factors for the holiday season

The Future Foundation reports on what shoppers expect from retailers – now and in the future.

Can self-service providers influence industry trends and market demand?

It's commonplace to assume that self-service providers should react to industry trends as market demand. But what if we could actually influence and shape these forces and positively impact the self-service industry in the process?

Android, iPad, Windows – The Tablet OS Landscape

We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

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NEWS


'Global Airport Ticketing Kiosk Market' report released by Research and Markets

Research and Markets announced the addition of the "Global Airport Ticketing Kiosk Market" report to its research database.

Swedish airport to install self-service bag drop

Göteborg Landvetter Airport, western Sweden's international airport with 90 direct flights around the world, has ordered 12 self-service bag-drop kiosks to be delivered in the first quarter of 2015.

Religious Product News names iGive donation kiosk a 'Hot Product of 2014'

Self-service kiosks, digital signage and interactive products provider inLighten announced that its line of iGIVE Digital Donation Kiosks has been named for the second year in a row a Hot Product for 2014 by Religious Product News.

Demand for telehealth kiosks driving rapid growth of automated screening technologies

Transparency Market Research unveiled its "Preventive Healthcare Technologies and Services Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 – 2020" report, which valued the market at $72.8 billion in 2013.

GrandView Research report features focus on airport kiosks, self-service

Leading European airports have significantly increased kiosks to assist bag-tag printing.

Execs from Overstock.com, Mass. Div. of Banks headline speaker lineup for Virtual Currency Today Summit

The Virtual Currency Today Summit takes place April 29 at the Hilton Boston Back Bay.

Image Manufacturing Group to educate graphic designers on manufacturing trends

Image Manufacturing Group will participate in a number of SEGD events and advertise through SEGD’s flagship magazine, e-newsletter, and website at SEGD.org.

Shanghai kiosk, digital signage show set for September

The 2015 China International Self-Service, Kiosk & Vending Show will move to the Shanghai New International Expo Centre and will be held Sept. 16-18, concurrently with the iFair.

Acision and Blacc Spot project to connect kiosks to video chat

Acision, a mobile messaging services and Web real-time communications provider, announced a partnership with Blacc Spot Media Inc., a Web real-time communications and mobile and Web application development house.

Jamaica airports install border control kiosks to improve tourism

Passengers arriving at Kingston and Montego Bay, Jamaica, airports can now check in via new automated border control kiosks designed for faster clearance.

Wincor Nixdorf to unveil latest kiosk, discuss global trends at NRF

Wincor Nixdorf, provider of retail and banking IT solutions, announced an update to its attendance at the National Retail Federation event in New York.

Hypertension research 'supports' PharmaSmart blood pressure kiosks

A clinical study published by the Journal of the American Society of Hypertension found that the PharmaSmart kiosk "closely approximated mean daytime ambulatory BP, supporting the use of serial readings from this device in the assessment of blood pressure."

Passport kiosks 'more than tripled' in North America

Acuity Market Intelligence announced that the deployment of Automated Board Control and Automated Passport Control kiosks has risen to more than 2,500 worldwide, a sign of a maturing market.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

India bank kiosks issue debit cards and account info instantly

Minnetonka, Minnesota-based Entrust Datacard announced it has launched an integrated issuance kiosk solution in South Asia with State Bank of India that includes EMV chip card personalization application.

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