Are ATMs on their death bed?

.

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

FEATURES


Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but that doesn’t necessarily mean we need to overstimulate them with alternative technology.

How generational differences impact thoughts on security and self-service

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable sharing sensitive data on a public facing device. How will generational differences influence self-service device usage and how can self-service change to accommodate those differences?

What is a kiosk anyway?

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation with kiosks. What once were clunky, single-function machines are now flexible, omnichannel experiences.

'Create your own taste' kiosks on the menu for the Golden Arches

Customers can now craft their own burgers with McDonald's new "create your own taste" touchscreen kiosks. This is part of McDonald's initiative to boost lackluster sales.

Millennials and Gen Z-ers: how generational differences impact the kiosk market

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative. They should be viewed now, more than ever, as an additional piece to the customer service puzzle.

The future of kiosk security is now

Kiosk expert blogger offers a look at the rise of biometrics in kiosk security.

Commercial building owners should take tech cues from airlines

In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting in long lines for for a printed boarding pass.

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Saving the DMV, one kiosk at a time

Kiosks offer a convenient alternative to the nightmare of long DMV lines.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

See More »

NEWS


Self-service vending kiosk built to replace cafe draws negative reaction

A snack kiosk built to replace a demolished cafe has drawn a negative community reaction from Whitley Bay, U.K., with many residents calling it a "garden shed" and a disgrace to the community.

Automated passport control kiosks experience rapid growth

Automated passport control kiosks have experienced a compound annual growth rate of 70 percent in North America, according to an Acuity Market Intelligence report.

Japan and China to hold vending machine summit

Traditional rivals Japan and China will be joining together for a vending kiosk summit on June 16, according to a report by Financial Times.

Kiosk segment to experience highest growth in self-service industry, report reveals

The self-service technology industry is expected to be worth $31.75 billion by 2020, with the kiosk segment achieving the greatest growth, according to a report by Allied Market Research.

SFO lands 40 passport control kiosks

San Francisco International Airport recently unveiled 40 new automated passport control kiosks to expedite the customs entry process for international arriving passengers, according to an announcement from the airport.

Networld Media publisher named among 'Top Women in Media' in Folio: awards

The annual list includes publishing executives who have 'fearlessly moved their brands, teams and companies in new directions,' according to the sponsor.

NRF announces support for new patent reform effort

House Judiciary Committee Chairman Robert Goodlatte, R-Va., introduced the Innovation Act, an updated version of legislation that passed the House in 2013 by a bipartisan vote of 325 to 91.

PCI Security Standards Council: Beware of 'Ghost'

The warning follows a US Department of Homeland Security alert about a critical software vulnerability that poses a serious risk to computer systems.

'Global Airport Ticketing Kiosk Market' report released by Research and Markets

Research and Markets announced the addition of the "Global Airport Ticketing Kiosk Market" report to its research database.

Swedish airport to install self-service bag drop

Göteborg Landvetter Airport, western Sweden's international airport with 90 direct flights around the world, has ordered 12 self-service bag-drop kiosks to be delivered in the first quarter of 2015.

Religious Product News names iGive donation kiosk a 'Hot Product of 2014'

Self-service kiosks, digital signage and interactive products provider inLighten announced that its line of iGIVE Digital Donation Kiosks has been named for the second year in a row a Hot Product for 2014 by Religious Product News.

Demand for telehealth kiosks driving rapid growth of automated screening technologies

Transparency Market Research unveiled its "Preventive Healthcare Technologies and Services Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 – 2020" report, which valued the market at $72.8 billion in 2013.

GrandView Research report features focus on airport kiosks, self-service

Leading European airports have significantly increased kiosks to assist bag-tag printing.

Execs from Overstock.com, Mass. Div. of Banks headline speaker lineup for Virtual Currency Today Summit

The Virtual Currency Today Summit takes place April 29 at the Hilton Boston Back Bay.

Image Manufacturing Group to educate graphic designers on manufacturing trends

Image Manufacturing Group will participate in a number of SEGD events and advertise through SEGD’s flagship magazine, e-newsletter, and website at SEGD.org.

See More »

Looking for the latest trends and statistics for the self-service kiosk industry? You're in the right place.