Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?
In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.
A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.
How kiosks are leveraging the robot to boost customer service and revenue.
Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.
In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.
With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue for your kiosk – if only you could get their attention.
Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.
Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.
Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the right gift is delivered, you can simply walk up to a single store kiosk and create custom gifts for your entire family on the spot.