CEW 2014 participants to learn how kiosks fit into brands, customer engagement

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In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

FEATURES


Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

Four tips on claiming the technophobe market

With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue for your kiosk – if only you could get their attention.

Windows of opportunity: How kiosks are supporting underserved and neglected populations

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.

Apple Pay explodes onto the scene

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

3D printing becomes a kiosk-friendly technology

Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the right gift is delivered, you can simply walk up to a single store kiosk and create custom gifts for your entire family on the spot.

Apple unveils Apple Pay mobile wallet at iPhone launch event

Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag stripe, instead generating a single-use, unique number for each transaction.

Nashville bike-share kiosks 'performing better than expected'

The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the bike sharing trend.

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NEWS


Acuity predicts automated passport kiosks to reach 8,000 by 2018

The "APC Kiosk Deployment List," Acuity's most recent APC deployments publication, supplies details on number of kiosks, locations, installation dates, vendors, costs and more.

Virgin Airlines adds check-in kiosks to New York's LaGuardia Airport

Low-cost carrier announces new self-service capabilities at LaGuardia.

Key kiosks unlock the doors to lockouts

KeyMe introduced their next generation retail kiosks for deployment in more than 100 locations across the U.S.

2015 trends data: consumers expect convenience, customization

Mintel releases an analysis of 2015 consumer trends.

Outerwall's ecoATM wins Green Business of the Year Award

Outerwall's ecoATM electronic recycling kiosk has received the 2014 Green Business of the Year Award from the Latin Business Association.

Paris Burger King is a whopper

Burger King opened its 13,000 square foot flagship Paris restaurant.

HR director provides tips for discrimination claims

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits

Innerscope unveils biometric research tool

Innerscope Research has launched its Shopper Sensus Suite, a standardized consumer neuroscience platform designed to improve a customer's experience with package designs.

Minneapolis bike-share program adds convenience with key kiosks

Bike-share company Nice Ride has plans to add new key kiosks to the University of Minnesota and Twin Cities locations, according to local news source the Minnesota Daily.

Telehealth provider appoints former Senator Frist and former Medco CEO to board

Teladoc has appointed former U.S. Senator William Frist, M.D., and former Medco Health Solutions chairman and CEO David B. Snow to the company's board of directors.

Chicago hospital installs MedAvail's telepharmacy kiosk

Chicago's Mercy Hospital and Medical Center has installed outpatient prescription-dispensing kiosk MedAvail MedCenter in its emergency department.

Jailhouse kiosk saves Iowa county time and money

The sheriff's department in Iowa's Marion County has installed a jailhouse kiosk.

Sydney McDonald's tests customizable ordering kiosk

A Sydney McDonald's has piloted a touchscreen kiosk for guests to customize orders

QLess offers free trial of virtual line tech

Pasadena, California, mobile technology company QLess has pledged to support businesses criticized as "worst line offenders" with its cloud-based virtual line technology.

Mayo Clinic pilots HealthSpot telemedicine kiosks in Minnesota

Mayo Clinic is partnering up with telemedicine kiosk company HealthSpot.

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Looking for the latest trends and statistics for the self-service kiosk industry? You're in the right place.