Prior Planning Prevents (Really) Poor Kiosk Performance

A self-service kiosk project can save a company money and help it better serve customers, or it can be a colossal waste of money. One of the keys to a successful project is thorough planning.

Type: White Paper

Sponsor: RedyRef Interactive Kiosks


Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

Type: Case Study

Sponsor: U.S. Payments


Kiosks: End of the (Deli) Line

A family-owned grocery store chain is helping to enhance its reputation for exceptional service through the use of deli self-order kiosks.

Type: Case Study

Sponsor:


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Driving the Ford F-150 truck experience

Ford Trucks is employing showroom kiosks to help prospective customers kick the tires on the new F-150.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

Nashville bike-share kiosks 'performing better than expected'

The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the bike sharing trend.

Success in execution: What kiosks can learn from other interactive applications

My last blog argued for the need for "economy of action" when it came to the building out of self-service networks. Simply put, it means that whatever function an interactive kiosk is going to provide, it should be able to...

Economy of action: The No. 1 consideration before a self-service deployment

My last blog detailed a poorly developed kiosk solution that was in an Ann Taylor retail store, and it got me thinking about some of the main considerations organizations should think through before implementing interactive projects. Too often, self-service solutions...

Golf course kiosk has players swinging for cash

The Teeosk kiosk brings the hole-in-one challenge to casual golfing.

FCES: The benefits of self-service in the restaurant space

David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others at the Fast Casual Executive Summit 2011.

Building a kiosk program: Know thy user

Before you can know 'what' you have to know 'who.'

A checklist for building a self-service kiosk program

When our phone rings, it's often the same type of clients – enthusiastic and eager to talk about their long-delayed plans of implementing a self-service kiosk network for their tourists.But every conversation for the last three years has always ended...

Top uses for kiosks in the hospitality industry

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although the slumping economy has caused some industries to contract, hospitality is not a fad.

Kiosks order up faster fast food

Studies show that the quick-service restaurant industry is finally embracing kiosks.

Speakers, panels top agenda at first CETWorld conference

The conference will feature a range of topics and speakers representing the broad kiosk, digital and self-serve industries.

Tell me everything you know in 10 minutes or less

The other day I was given the pleasure of speaking on a Webinar entitled Kiosk design. The idea of the Webinar was to give people advice on kiosk design and the potential pitfalls involved with “bad” design.

Growth in self-serve POS, DVD kiosk rental give NCR strong 3Q

NCR reports healthy revenues in the quarter as clients worldwide turned to its self-serve devices.

Kiosks add "license to drive" to LEGOLAND ride

Creative kiosk-solution providers deliver a fun take-home memory for theme park.

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Successful Kiosk Projects on Kiosk Marketplace.

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