Outdated phone booth converted to life-saving kiosk

An outdated telephone kiosk in the Northern Ireland-based Kinnego Marina has found a more useful purpose. It now houses an Automated Emergency Defribrillator, courtesy of the British Red Cross and the Craigavon Borough Council, according to a Portadown Times article....

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Success in execution: What kiosks can learn from other interactive applications

My last blog argued for the need for "economy of action" when it came to the building out of self-service networks. Simply put, it means that whatever function an interactive kiosk is going to provide, it should be able to...

Economy of action: The No. 1 consideration before a self-service deployment

My last blog detailed a poorly developed kiosk solution that was in an Ann Taylor retail store, and it got me thinking about some of the main considerations organizations should think through before implementing interactive projects. Too often, self-service solutions...

Golf course kiosk has players swinging for cash

The Teeosk kiosk brings the hole-in-one challenge to casual golfing.

FCES: The benefits of self-service in the restaurant space

David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others at the Fast Casual Executive Summit 2011.

Building a kiosk program: Know thy user

Before you can know 'what' you have to know 'who.'

A checklist for building a self-service kiosk program

When our phone rings, it's often the same type of clients – enthusiastic and eager to talk about their long-delayed plans of implementing a self-service kiosk network for their tourists.But every conversation for the last three years has always ended...

Top uses for kiosks in the hospitality industry

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although the slumping economy has caused some industries to contract, hospitality is not a fad.

Kiosks order up faster fast food

Studies show that the quick-service restaurant industry is finally embracing kiosks.

Speakers, panels top agenda at first CETWorld conference

The conference will feature a range of topics and speakers representing the broad kiosk, digital and self-serve industries.

Tell me everything you know in 10 minutes or less

The other day I was given the pleasure of speaking on a Webinar entitled Kiosk design. The idea of the Webinar was to give people advice on kiosk design and the potential pitfalls involved with “bad” design.

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NEWS


Kiosk project in Long Island declared a success

Visitors to Jones Beach, Long Island, N.Y., can now pay for parking using credit and debit cards and cash at the new automated kiosks located in the state park, according to a Newsday article. The kiosks were installed to decongest...

Florida residents fight crime with kiosks

While a kiosk in India successfully helps locals file complaints against law enforcement, sheriff's officials in Marion County, Fla., are making a city safer with 100 kiosks they installed to catch criminals. Two weeks after the kiosks were sent out...

White Castle’s kiosk pilots are driving higher check averages

Don Long, White Castle’s senior director of Information Services and Technology, provided a glimpse into the brand’s kiosk and mobile initiatives during last month’s National Restaurant Association Show in Chicago. The brand’s digital initiatives include online ordering, mobile ordering and...

Tablet kiosks teach musical history in Cali museum

The Museum of Making Music in Carlsbad, Calif., installed Lilitab iPad kiosks for personal listening stations to encourage interaction with their current exhibit, "The Harp — A Global Story of Man, Music and Medicine," according to an announcement from Lilitab....

Investments, grant fuel ecoATM growth

EcoATM, the San Diego-based company that operates automated electronics recycling kiosks, has made its first major expansion outside of California with the rollout of 28 kiosks in Texas, according to a company press release. Patrons of shopping malls in San Antonio, Dallas/Ft.

TOSHIBA TEC looking to ‘dominate global self-service’ market

TOSHIBA TEC, has signed an agreement to invest in Yeahpoint, a self-service company headquartered in Australia. According to a press release, TOSHIBA TEC and Yeahpoint hope its partnership will help gain market traction, allowing the companies to join forces to...

‘Tag, you’re it:' Kiosks let Canadian travelers check bags (video)

Although Vancouver International Airport (YVR) implemented bag-tagging kiosks several months ago for its domestic passengers, it's now expanding the self-service system to its international and transborder sectors. "Self-service continues to evolve and we want to be at the forefront of...

Companies join forces to develop multi-functional kiosk for the unbanked

Consumers can now cash checks, pay bills, load prepaid cards and send money using one kiosk solution. Designed by Chexar Networks, a provider of full-service check cashing, check-to-card, and check guarantee solutions, and Nexxo Financial Corporation, a company specializing in...

In-store coupon kiosks saving grocery shoppers money

Customers at Food Lion supermarkets are using more coupons than ever since the grocery chain deplolyed coupon-dispensing kiosks inside stores. "In these difficult economic times, Food Lion is committed to providing our customers with the lowest prices on the best...

Hotel chain Yotel to deploy kiosks

Yotel, a chain of Japanese-style capsule hotels in Amsterdam, London, New York and Abu Dhabi, has signed a five-year contract with Atos Origin subsidiary Shere Limited for self-service reception kiosks. “We firmly believe that self-service reception facilities will change the...

Global Entry pilot program reaches 100,000 members

United States Customs and Border Protection announced that the Global Entry pilot program has reached the 100,000-member milestone, according to a story on imperialvalleynews.com The voluntary pilot program is supposed to streamline the international-arrivals process for pre-approved travelers through use...

DVD-rental kiosks driving Coinstar, NCR

Investors and partners are looking favorably on the prospects of revenues generated by DVD-rental kiosks operated by the two of the major firms in the sector, according to several recent articles. On Friday, Coinstar shares hit a new 52-week high,...

Atlanta flyers may be top self-serve passengers

Passengers passing through the world's busiest airport, Hartsfield-Jackson Atlanta International Airport, are setting the pace for the rest of the world when it comes to passenger self-service technology, according to the results of the latest SITA/Air Transport World Passenger Self-Service...

Meridian Kiosks named a Fast 50 by Triangle Business Journal

Meridian Kiosks announced it was recognized as a winner of the Triangle Business Journal’s Fast 50 in North Carolina’s Research Triangle area. To be eligible for the Fast 50, a company must be privately held and have revenues exceeding $4 million in 2009.

Jack in the Box returns to KC with kiosks

The Jack in the Box quick service restaurant chain has re-entered the Kansas City market and is offering kiosks where customers use a touch screen to order their meals, according to The Kansas City Star. The San Diego-based chain this...

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