Self-Service Kiosk Hits a Hole in One

A premier Indiana golf club improves customer service for its members through the use of self-order technology.

Type: Case Study

Sponsor: COS Industries

Navigating the Connected Consumer's In-Store Shopping Cycle

To reach today’s connected consumer, the quickest — and smartest — path to purchase is not a straight line. While the classic path-to-purchase model dealt only with the time when consumers were actually in active shopping mode, thanks to the Internet, smart phones and other technology, it’s tough to find a time when people are NOT shopping.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.

KioWare Mobile Devices and Self-Service

The self-service industry has another new technology to absorb: mobile devices. These devices, such as the iPad, have become more functional and are available in a broader range of products. As companies seek new technology opportunities, usage has expanded from the originally intended user (consumers) to self-service.

Type: White Paper

Sponsor: KioWare

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