How honest are we? Tea kiosks put public to the test

Perhaps taking a cue from a self-service South Korean Café that depends on trustworthiness, Bethesda, M.D.-based Honest Tea is conducting its own honesty experiment. That is, they're testing the public to see how truthful we are.  The company has placed kiosks in 50 metro areas around the country, one in each state.

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UK shoppers using less cash, British Retail Consortium says

Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.

Supermarket self-checkout technology approaching tipping point?

Will all new supermarkets include the technology? And what about other retail segments?

Panera 2.0 picks up self-service speed

The Panera Bread chain is embracing digital, kiosk and mobile ordering to speed in-and-out times, improve service.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

Clover Station takes on tablet POS market

The payment processor First Data acquired Clover and the loyalty platform Perka as part of its market growth strategy.

Dissecting self-checkout security at Wincor World 14

Sessions during the trade fair address the relationship between self-checkout and shrinkage.

Are self-service kiosks our answer to convenience?

Convenience has become an important factor in our daily lives increasing consumer demand for self?service options.

Are self-checkouts causing shopper frustration?

Shoppers are abandoning their shopping carts if they struggle with self-checkout, a new study finds.

Retailers shaking up self-checkout offerings as deployments increase

The global installed base of self-checkouts will nearly double within five years, an RBR study finds.

In-aisle self-scanning enters the Middle East

A concept store in Abu Dhabi implements in-aisle scanning to go with the area's modernization project.

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NEWS


Self-Service coin counter expands collection capacity

Cummins Allison, a currency, check processing and ATM technology provider, announced the addition of a dual-bin coin collection unit to its Money Machine 2 coin counter product line. The dual-bin holds 140,000 coins and is the largest unit of the four options for coin collection in Money Machine 2 kiosks.

Mississauga libraries install self-service checkout

dcThe Mississauga Library System in Mississauga, Ontario, is introducing self-service machines as a fast way for users to check out and renew their library items, according to Mississauga.com. In October 2013, the Mississauga Library System began to add radio frequency...

USAT adds ePort Online to ePort Connect for self-service industries

USA Technologies (USAT) has added ePort Online to its existing ePort Connect payment processing service for small-ticket, self-serve retailing industries. The Malvern, Pennsylvania-based company says it made the service available in order to meet customer demand for online payment processing....

Mobile and self-service key to future of postal operators

Traditional postal operators will need to tap new channels such as mobile and self-service in order to improve customer experience and cut costs, Wincor Nixdorf says in a white paper on the use of IT by postal services across the...

Hospital rolls out new technology to improve patient management

June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York, Pennsylvania, to introduce new technology to gather and prioritize patient admitting information in their triage area of their new emergency annex.

AV Rental Depot signs kiosk rental and distribution agreement with URway

Audio visual equipment rentals and event production company AV Rental Depot (AVRD), has signed a kiosk sales and rental distribution agreement with Saint Petersburg, Florida-based URway Holdings.

White Castle’s kiosk pilots are driving higher check averages

Don Long, White Castle’s senior director of Information Services and Technology, provided a glimpse into the brand’s kiosk and mobile initiatives during last month’s National Restaurant Association Show in Chicago. The brand’s digital initiatives include online ordering, mobile ordering and...

U.K. supermarket plans evening class for self-service checkout

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to help customers learn how to use self-service checkout tills.

Co-operative stores consider joining ban on £2 coins for self-service machines

The U.K.’s Co-operative grocery stores are considering joining U.K. supermarket chain Morrisons in banning £2 ($3.40) coins at self-service tills after discovering that people are paying with similar-sized foreign coins, reports the Daily Mail. Morrisons banned £2 coins from its...

iPatientCare launches patient kiosk for Physician’s Offices

iPatientCare, a developer of mHealth and cloud-based ambulatory EHR (electronic health records), integrated practice management and patient portal solutions, has launched a secure patient kiosk for physician's offices. The iPatientCare Patient Kiosk streamlines the patient visit from check-in to payment,...

Abu Dhabi automates vehicle licensing with self-service machines

The Sahel self-service e-payment machines at the Vehicles and Drivers Licensing Department in Abu Dhabi, United Arab Emirates, have carried out 106,898 transactions in the first five months of 2014, according to the Ministry of the Interior. Each transaction took...

Tesco extending 'Scan-as-you-shop' program to 100 more stores

Self-service technology provider Re-Vision has announced that after completing a successful 200-store rollout during 2012–13, Tesco have made the decision to extend the rollout of the Scan-as-you-shop solution to another 100 UK stores by the end of 2014. Tesco introduced...

U.K. grocer Morrisons rejects £2 coins and foreign lookalikes at self-checkout

Foreign coins deposited at self-checkout kiosks have led U.K.

Motorola upgrades mobile personal shopping device

Motorola has launched the fifth generation of its MC18 Personal Shopping device, which enables shoppers to scan items in a store and receive offers. Once they have completed their shopping, they pay at a self-service checkout terminal. Motorola said in...

Qatar cinema chain to premiere self-service ticket kiosks

The network of self-service machines belonging to Qatar-based international communications company Ooredoo will be dispensing cinema tickets for the Qatar Cinema and Film Distribution Company, following a partnership between the two companies, according to the Gulf Times. “This is an...

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Self-checkout - one of the most ubiquitous self-service applications on the market - has won over customers and has saved retailers tons of money in the process.