KioWare Mobile Devices and Self-Service

The self-service industry has another new technology to absorb: mobile devices. These devices, such as the iPad, have become more functional and are available in a broader range of products. As companies seek new technology opportunities, usage has expanded from the originally intended user (consumers) to self-service.

Type: White Paper

Sponsor: KioWare


Three Uses for RFID in Retail Kiosks

Radio frequency ID tags at kiosks can increase checkout speed, make using loyalty cards easier and increase the integration of social media in the retail experience.

Type: White Paper

Sponsor: Custom


$15 Minimum Wage increase will impact American service industries

The last several years have seen increased buzz around the increasing shift away from human labor that puts a greater focus on machines -- a process called “automation”.

Type: White Paper

Sponsor: RedyRef Interactive Kiosks


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FEATURES


How NFC tech can improve your kiosk

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability to provide greater levels of convenience and interactivity never before seen.

The KMC Top 6: July's top kiosk stories

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

How self-service retail kiosks change consumer behavior

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by self-service retail kiosks. Based on a recent survey, 85 percent of Americans polled stated that they have used a self-service checkout kiosk.

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Customer service strategy: Deliver value with time

Your customers want you to know this: "Value my time and you value me." It's part of delivering amazing service.

Five pitfalls to avoid when dispensing cash

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash transaction.

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Self-service technology doctors up health care, pt. I

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.

PayToo CEO: 'Facebook for the unbanked customer's financial needs'

PayToo's CEO Michel Poignant discusses the company's kiosk launch and plans for the future.

Mobile and kiosks: One brand's touchpoint formula

Using mobile device and kiosk features, your brand can be integrated into nearly every phase of a consumer's day.

Check out Panera To You

The store layout is dominated by ordering, order pick-up and wait-area seating.

UK shoppers using less cash, British Retail Consortium says

Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.

Supermarket self-checkout technology approaching tipping point?

Will all new supermarkets include the technology? And what about other retail segments?

Panera 2.0 picks up self-service speed

The Panera Bread chain is embracing digital, kiosk and mobile ordering to speed in-and-out times, improve service.

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Self-checkout - one of the most ubiquitous self-service applications on the market - has won over customers and has saved retailers tons of money in the process.

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