McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.
Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.
PayToo's CEO Michel Poignant discusses the company's kiosk launch and plans for the future.
Using mobile device and kiosk features, your brand can be integrated into nearly every phase of a consumer's day.
The store layout is dominated by ordering, order pick-up and wait-area seating.
Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.
Will all new supermarkets include the technology? And what about other retail segments?
The Panera Bread chain is embracing digital, kiosk and mobile ordering to speed in-and-out times, improve service.
This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.
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The payment processor First Data acquired Clover and the loyalty platform Perka as part of its market growth strategy.
ACI Worldwide, provider of electronic payment and banking solutions, announced a partnership with LD Systems, an international provider of ATMs, financial equipment and technology services.
USA Technologies Inc., a wireless, cashless payment and M2M/IoT solutions provider for small-ticket, self-serve retailing industries, announced a nationwide rollout of new acceptance points for Apple Pay
Self-service kiosks, digital signage and interactive products provider inLighten announced that its line of iGIVE Digital Donation Kiosks has been named for the second year in a row a Hot Product for 2014 by Religious Product News.
NCR Corp. announced the availability of the NCR SelfServ 90, the latest addition to the line of NCR FastLane SelfServ checkout solutions.
Fujitsu, an information communication technology company, is introducing several new solutions for retailers at the National Retail Federation BIG Show Jan. 11-13 in New York City.
At the National Retail Federation's Annual Convention & Expo on Monday in New York City, Microsoft Corp. and CKE Restaurants Inc., parent company of Hardee's and Carl's Jr., will unveil a self-order kiosk solution running on Windows 8 devices that enables Hardee's customers to customize and place their own orders.
The company will showcase its services at the National Retail Federation Big Show in January.
Edison, New Jersey-based Star Micronics America, a manufacturer of mobile, POS, and customer engagement solutions, will showcase its new solutions at the 104th Annual National Retail Federation Convention in January at New York City's Jacob K. Javits Convention Center
At Retail's Big Show this January, JCM Global will show technology solutions for transactional currency validation, receipt printers and remote management technologies integrated into retail assisted and self checkout applications.
Wincor Nixdorf, provider of retail and banking IT solutions, announced an update to its attendance at the National Retail Federation event in New York.
ReportsnReports announced the addition of global research report Retail Automation Market by Product Type, Industry & Geography - Analysis & Forecast to 2014 - 2020 in the semiconductor and electronics business intelligence collection of its store.
Retail and inventory solutions company OrderWithMe is rolling out the ShopWithMe kiosk for retail, a POS platform allowing shoppers to purchase from a retailers catalog while in the store.
Cedar Rapids, Iowa-based Rockwell Collins Inc. announced a 15-percent increase in sales for Q4 2014 compared to Q4 2013.
Technology and payment services provider Jack Henry & Associates Inc. and its Symitar division announced a new app, Episys Anywhere, that allows credit union employees to perform branch functions on a tablet.
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Many customers report being frustrated by self-service technology; is human interaction still the key to getting customer service right?