Movistar calling on digital signage, kiosks to upgrade customer experience

Telefonica-owned South American communications network Movistar is rolling out Zytronic Projected Capacitive touch sensors to deliver an interactive multimedia experience at stores and kiosks in South America, according to an announcement from Zytronic.


Predicting the future of kiosks

The first kiosk debuted at a university in the 1970s, before Windows was even created. Kiosks have had an interesting past, and with the onset of marijuana and medicine kiosks, its future may prove equally interesting.

Cellphone kiosks charge up retail sales

Many shoppers are familiar with the mad rush to find an outlet to charge their cellphone's battery. Cellphone charging kiosks can address this need, while providing retailers with increased customer time and purchases.

Keeping customers happy with loyalty kiosks

We've all heard the many sayings about the importance of satisfying customers by providing optimal customer service. One key way to keep customers satisfied is to offer a loyalty program.

ICX Symposium: the new emotional retail economy

The ICX Symposium in Atlanta later this month will feature a session featuring two executives from MaxMedia addressing retail's emotional economy. ICX Association Executive Director Scott Slucher interviewed the duo about the emotional truths of customer engagement.

Hospitality kiosks make everyone happy

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality kiosks can harness the tools of technology to make everyone happy, including the much sought after demographic: the millennials.

Who moved my kiosk?

Even if you have the best kiosk in the world, it will be a disaster if it arrives at a retailer broken or heavily damaged by rust. You don't want to answer the question, "Who moved my kiosk without protecting it?" Thankfully, there are a few protocols to follow to avoid that situation.

ICX Symposium: Chick-fil-A, Fiserv, execs set to talk future of CX

At the ICX Symposium in Atlanta later this month, attendees will get to hear from execs from three major companies talk about new technology and how it will bring about the future of customer experience. ICX Association head Scott Slucher interviewed the trio about what to expect.

Successful kiosk deployment in a crowded marketplace

It can be difficult to grab the eyeballs needed to make a kiosk profitable. However, there are three tactics that can help improve your chances.

Digital signage: the ideal partner for retail kiosks

"Pop-up" kiosks have become the latest trend in retail. Digital signage is acting as the ideal partner to these kiosks by acting as a virtual salesperson to explain the product and guide purchasing decisions.

I've got my eyes on you, kiosk: analytics and location

When it comes to analytics, you also have to consider the critical topic of location. You need to follow your customer's footsteps to deliver a truly successful kiosk deployment.

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New report forecasts airport kiosk market

Transparency Market Research has released a new report forecasting trends in the airport kiosks market from 2015 to 2022.

Kiosks trade keys for likes

Tampa, Florida, residents will able to get a free key over the holidays from MinuteKEY kiosks in exchange for liking the company on Facebook.

Star Micronics working with Paypal to showcase new POS printing tech at Apps World 2015

Point-of-sale printer manufacturer Star Micronics will be joining with payment provider PayPal to unveil its new POS printing solutions including Bluetooth enabled printer, digital receipting service and more.

Best Buy rolls out hi-res listening stations

Best Buy has rolled out new Hi-Res Listening Stations, developed by Sony Electronics, to 80 of its home technology design stores, the Magnolia Design Center.

New Nintendo Amiibos arrive at retail kiosks

Fans of Nintendo's NFC enabled figurines will be able to see new ones at select retail kiosks.

Touch sensors craft multimedia experience at South American stores

Moviestar, a communications networked owned by Telefonica in South America, is rolling out new touch sensors to craft more exciting and interactive experiences at stores and kiosks.

3D printing kiosks arrive at Best Buy

Now, select Best Buy customers will be able to see 3D printers in action with new 3D printing kiosks designed as a partnership between kiosk manufacturer Frank Mayer and Associates Inc and ROBO 3D.

Shaq-A-Claus delivers Toys For Tots at Toys R Us

Former NBA player Shaquille O'Neal is putting on the red and white to become Shaq-A-Claus for Marines Toys For Tots. Toys R Us shoppers will be able to view and print his list at in-store kiosks to see toys to purchase and donate for the cause.

Kiosk delivers nail painting

Soon, customers will be able to get their nails painted while they are shopping thanks to a new kiosk.

Payment services kiosk voted 'Best New Service' at Corporate Entrepreneur Awards

The Western Union Company was awarded the 'Best New Service' Award for its self-service bill-payment/money-transfer kiosk system, which has been deployed at more than 7,800 Walgreens.

POS printer manufacturer enables customer engagement

Point-of-sale printer manufacturer Star Micronics has unveiled a new feature to its digital receipting service AllReceipts to allow retailers to engage their customers with promotions.

Under Armour deploys phone-charging kiosks

Athletic clothing retailer Under Armour has added phone-charging kiosks to its stores to allow customers to store and charge their devices while shopping.

Report analyzes trends, forecasts future of kiosk market

A new report by Transparency Market Research examines current trends and growth opportunities for the kiosk market from 2014 to 2020. It examines current advantages and disadvantages in the market and looks at key players.

Personal teller machine brings self-service retail banking solution

Bank technology company Source Technologies recently announced its 8-Series Personal Teller Machine, a retail banking kiosk designed to support mobile wallets and tablet assistance.

Fujifilm and Provision roll out 3D retail kiosks

Fujifilm North America Corp. and 3D technology company Provision Interactive Technologies have announced a partnership to roll out Provision's 3D Savings Center kiosks across the U.S.

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Learn how many retailers -- both large and small -- are incorporating kiosks and other self-service solutions into their business models.