LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


Intelligent Reporting: A Powerful Analytics Tool

This white paper provides a look at the foundation of intelligent reporting, explores best practices and outlines specific industry examples of successful usage.

Type: White Paper

Sponsor: Revel Systems


Understanding the Secrets of Inventory Management: Restaurant, Retail and Grocery

Inventory management is an art form. It is finding the right balance between ordering costs, carrying costs and shortage costs, and managing all three proactively in order to benefit the bottom line. For SMB’s, in particular, inventory habits can make or break a business, and inventory management is one of the greatest areas for improvement.

Type: White Paper

Sponsor: Revel Systems


See More »

FEATURES


Interactive digital signage: Finding the key location

Proper screen placement is often overlooked by businesses and organizations during digital signage deployment, but a good placement strategy is necessary to achieve success.

Kiosk design: the key to a better customer experience

With design, beauty is in the eye of the beholder. Despite that fact, there are still design principles you need to keep in mind to make your kiosk take the market by storm, especially in the retail sphere.

March kiosk news Top 5

Winter is finally over, and in this first month of spring, we have seen many warm stories on freshly baked Pizza ATMs and retail kiosks. It's time to take a look back at the top five most-read stories for March.

February's kiosk news Top 5

This month, future trends topped the charts, as well as stories on retail kiosks, ATMs and fintech. It's time to take a look back at the top five most-read articles and blogs of February 2016.

Retail kiosks provide omnichannel strategy

A supercharged omnichannel experience is an investment in digital retail kiosks and signage that helps combine channels, increase sales and increase customer satisfaction.

The Force Awakens in digital signage kiosks

When Star Wars the Force Awakens launched, advertising and media tie ins stormed onto the retail front. Two retailers in particular used digital signage and kiosks to engage customers and bring the Force to life.

KMC Top 5: January edition

The holidays have passed and winter is upon us. In the first month of January, we saw a variety of hot topics including McDonald's kiosks and retail do's and don'ts reach top views. It's time to take a look back at the top five blogs and articles for January.

Retail kiosks: do's and don'ts

There is no need to restate the importance of retail kiosks. However, to have a successful deployment, you need to keep in mind your "do's" and "don'ts."

Meijers mPerks kiosk could use customer experience boost.

Using a kiosk to join a retail loyalty program should be a simple task. However, slow loading times and inaccurate touchscreens can quickly turn a simple task into a lesson in frustration.

Kiosk receipts: keep or toss?

Most POS kiosks and ATMs give customers paper receipts at the end of the transaction. However, with identity theft being a rampant threat, how should you deal with all those receipts? Should you keep them or toss them?

Traditional retail on collision course with burgeoning connected consumers’ expectations

2016 will be a watershed year for traditional brick and mortar stores as the connected consumer’s expectations continue to change retail.

The GUI's role in customer experience

When it comes to customer experience, you have to consider your graphical-user-interface. It doesn't have to be Monet, but if it appears outdated and unpleasing to the eye, it will hurt your customer's experience.

Top 5 blogs of 2015

With 2016 upon us, it is time to look back on lessons learned in 2015. The top five most-read blogs of the year cover a variety of important lessons from Apple Pay to tips for a successful interactive kiosk deployment.

How kiosks reduce lines for holiday shoppers

Many customers are trying to reduce the pain of long lines by purchasing and browsing on all available channels. Kiosks can be a key piece in this puzzle to improve customer experience and reduce holiday lines.

Mobile device management vs kiosk software

When securing and locking down kiosks or mobile devices, is kiosk software or mobile device management more beneficial? It depends on the context.

See More »

Learn how many retailers -- both large and small -- are incorporating kiosks and other self-service solutions into their business models.

NEWS