Vivonet names new CEO

Vancouver, Canada-based omnichannel provider Vivonet Acquisitions Ltd. has named Alaa Pasha as the company's new president and CEO, replacing Ryan Volberg.

FEATURES


McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Digital signage done right

Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of "employees "in the weeds" on sales by protecting your brand, according to Ernest Koury, restaurant franchisee and digital signage provider.

CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

Check out Panera To You

The store layout is dominated by ordering, order pick-up and wait-area seating.

Video walls, drive-thru kiosks hot menu items at NRA14

Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association show.

What if? Could McDonald's kiosk cashier win back millennials?

Could the QSR giant win back younger customers by bringing back automated cashiers?

Panera 2.0 picks up self-service speed

The Panera Bread chain is embracing digital, kiosk and mobile ordering to speed in-and-out times, improve service.

'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

Pizza Hut serves up custom pies on interactive tabletops

A touchscreen table lets sit-down diners custom order a pizza, play games while they wait for it and then pay their bill.

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NEWS


Paris Burger King is a whopper

Burger King opened its 13,000 square foot flagship Paris restaurant.

Kiosk provider acquires wine tech distributor

Grapevine, Texas-based restaurant POS and kiosk technology provider Granbury Solutions has acquired WineWeb.com, a wine industry technology distributor.

NEXTEP brings self-order kiosks to Chicago cafe

In a recent case study by food technology provider Nextep Systems, the company outlined the challenged it faced in working with SAVOR…Chicago to accommodate a large number of guests on a budget at Chicago's McCormick Place Convention Center.

Digital Dining software to improve self-service

Digital Dining recently released its latest restaurant POS and management system software version 7.4.3.

Pantry smart vending to expand to schools, restaurants

Smart vending machine company Pantry raised $1.3 million to roll out more of its healthy snack machines.

Kentucky company launches self-service reservations widget

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides self-service reservation options that sync in real time.

Self-service restaurant solution is music to your ears

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

"Dinner and a Movie," starring Redbox and Olive Garden

Olive Garden announced it is joining with Redbox for its "Dinner and a Movie" promotion. Customers at the restaurant can participate in the deal with Olive Garden's Buy One, Take One prices starting at $12.99.

Australia gives self-service pizza a chance

Australia is getting a taste of its first pizza vending machine, according to cnet.com. Pizza Gio is a self-service machine that cooks 11-inch pizzas within three minutes, the article said. Sydney-based Pompei's pizza owner George Pompei started his vending journey...

S.C. Subway installs drive-thru touchscreen ordering system

A Subway restaurant in Boiling Springs, S.C., has installed a touchscreen ordering system at the drive-thru. According to WYFF4 News, the touchscreen automatically adjusts to any vehicle's height. There are about six Subways in the South Carolina market that feature...

Minnesota restaurant hoping to reduce food, labor costs with self-order kiosks

A new fast casual restaurant in Minnesota is banking on self-service kiosks to help it deliver higher quality menu offerings with speed, accuracy and efficiency, according to a company news release. Diggity Drive Up, a new restaurant featuring gourmet hot...

South Korean self-service café relies on honor system

On the South Korean island Jeju a self-service café relies on the honor system, according to Want China Times. SunSet & Hill Café is an unmanned restaurant where tourists and other visitors cook their own meals – and are expected...

New RapiDough Pizza concept allows guests to order via iPad kiosks

The RapiDOUGH Pizza concept has opened in Providence Town Center in Collegeville, Pa., featuring pizzas, calzones and salads. The offerings are made with locally-sourced ingredients and house-made cheeses, according to a news release. RapiDOUGH Pizza was created by restaurateurs and...

White Castle’s kiosk pilots are driving higher check averages

Don Long, White Castle’s senior director of Information Services and Technology, provided a glimpse into the brand’s kiosk and mobile initiatives during last month’s National Restaurant Association Show in Chicago. The brand’s digital initiatives include online ordering, mobile ordering and...

Dickey’s Barbecue plans digital loyalty program launch

Digital loyalty startup Spendgo has signed an agreement with Dickey’s Barbecue Restaurants to scale its loyalty program across the brands’ 400-plus franchise locations. The program is scheduled to begin rolling out by the middle of this summer.

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Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.