MultiTouch and RioLab partner for push into South America

MultiTouch Ltd. and Riolab, a Chilean audiovisual, communication and branding company, announced a partnership to expand interactive display installations throughout South America. The two companies have already joined forces on two advanced installation projects in Chile.

FEATURES


Small rise in kiosk costs despite increases in power and reliability

Pricing numbers can be difficult to tease out of sources but a researcher breaks down kiosk costs by international region.

Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

Research: Kiosk industry in 'holding pattern,' but growth will return in 2010

In its annual report, Summit Research Associates Inc. depicts a stagnant kiosk landscape but says the outlook is expected to improve.

Diebold sells U.S. voting kiosk business, still owns Brazilian elections arm

After years of attempting to shed its controversial U.S. voting kiosk business, Diebold has announced the sale of Premier Election Solutions Inc. to a leading company in the space.

Tranax focusing on the unbanked with latest self-service apps

The ATM manufacturer recently held a one-day seminar in Dallas to present ISOs with its latest kiosk offerings.

New study says self-checkout terminals to quadruple by 2014

A new study from Retail Banking Research indicates a promising future for self-checkout, particularly in North America, Western Europe and Asia.

Library self-service grows quietly

Distributors say new technology saves scarce manpower for other tasks; new vending machines also extend libraries' reach beyond their walls.

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who has voiced kiosks in the past, gives her advice.  

European market growing

Summit Research's report takes a look at trends in the kiosk industry.

Continued coverage of Self Service Expo

A deeper look at the exhibitors which attended the show.

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NEWS


Future Robot kiosks have successful start overseas

The company Future Robot unveiled a new service robot that functions as a friendly kiosk, according to an article on gizmag.com. The FURO-K moves around greeting customers with a synthesized voice to explain its features, rather than sit in a...

Brazilian flyers double kiosk self-check-in

Brazilian air travelers quickly adopted self-service technology in the last year, according to the SITA/Air Transport World Passenger Self-Service survey, reports the TravelDailyNewsInternational.com. More than 75 percent of all passengers checking in at Sao Paulo Guarulhos airport now use a...

TIO's kiosk network provides cross-border bill payment

Vancouver, Canada-based TIO Networks Corp. announced that it has expanded its partnership with IPP of America Inc.

Flyers worldwide want expanded self-service kiosk offerings: Survey

Flyers around the world would like to see their kiosk self-service options expanded, with 70 percent saying they would like automated security checks and boarding gates, according to a survey by SITA, an international specialist in air transport communications and...

Survey: Fliers seek more control through self-service kiosks and mobile phones

Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft.   A survey by BuzzBack Market Research for NCR Corp.

TIO, Nexxo expand partnership, bring bill payment to unbanked, underbanked Hispanics

Payments processor TIO Networks Corp. and self-service bill-payment provider Nexxo Financial Corp.

VeriFone launches ATM-kiosk hybrid

VeriFone Holdings and PROSA, a Mexico-based electronic switch processor, have introduced an ATM-kiosk hybrid with cash dispensing and deposit functionality, designed for the Latin American market. According to a news release, PROSA plans to roll out the kiosks at retail locations throughout Mexico.

NCR reports revenue decline, 91% net loss for the year

The economic crunch is taking its toll on ATM manufacturers. Earlier this week, Germany-based Wincor Nixdorf announced significant income dips for the second quarter of the year, and now Duluth, Ga.-based NCR Corp.

NCR research: Consumers increasingly prefer multichannel self-service

DULUTH, Ga. — NCR Corp.

McDonald's self-service kiosks relieve pressure on hurried customers

Wall Street Journal: McDonald's is increasingly using self-service kiosks to give customers more options. In France, for instance, a top complaint was that customers felt pressured to order; self-service kiosks relieved some of that pressure.

Move over TJX: Heartland data breach may be biggest yet

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.

Financial kiosks, ATMs expected to grow 9% annually through 2013

Centre (Penn). Daily Times: Financial kiosks and ATMs are expected to grow at a compound annual rate of 9 percent to include more than 186,000 financial kiosks and more than 2.4 million ATMs by 2013, according to a report by NextGen Research.

Self-service remittance kiosks deployed in Texas, Calif.

LOS ANGELES — Nexxo Financial Corp. has extended its deal with HSBC to include deployment of its self-service remittance kiosks to 19 HSBC credit center branches in Texas and California.

Bolivia places info kiosks in three largest cities

CHANTILLY, Virginia — GAMUT Systems has announced that TRAVELER has been selected and implemented by the Bolivian Ministry of Tourism to provide real-time information for travelers using interactive informational kiosks installed throughout the 3 largest cities in Bolivia; La Paz,...

NCR installs airport kiosks in Latin America

DAYTON, Ohio — Self-service check-in kiosks from NCR Corp. have been added to 13 airports throughout Latin America.

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