Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve their customers.

Type: Special Report


Sankyo TRIO Reader Payment Device

Sankyo TRIO Reader Payment Device. The TRIO reader is a small, stylish payment device that accepts all cashless payment methods such as contact, contactless, magnetic stripe and even mobile. This smart reader implements all the payment logic internally which makes it easier for the integrator to pass certification.

Type: Fact Sheet

Sponsor: Nidec Sankyo America Corporation

Budgeting for your interactive project

Are you thinking of initiating a kiosk or interactive merchandising program? In order to achieve appropriate budget parameters, you must set clearly defined goals. The purpose of this paper is to give all parties a framework to think about the important first steps.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.

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Small rise in kiosk costs despite increases in power and reliability

Pricing numbers can be difficult to tease out of sources but a researcher breaks down kiosk costs by international region.

Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

Research: Kiosk industry in 'holding pattern,' but growth will return in 2010

In its annual report, Summit Research Associates Inc. depicts a stagnant kiosk landscape but says the outlook is expected to improve.

Diebold sells U.S. voting kiosk business, still owns Brazilian elections arm

After years of attempting to shed its controversial U.S. voting kiosk business, Diebold has announced the sale of Premier Election Solutions Inc. to a leading company in the space.

Tranax focusing on the unbanked with latest self-service apps

The ATM manufacturer recently held a one-day seminar in Dallas to present ISOs with its latest kiosk offerings.

New study says self-checkout terminals to quadruple by 2014

A new study from Retail Banking Research indicates a promising future for self-checkout, particularly in North America, Western Europe and Asia.

Library self-service grows quietly

Distributors say new technology saves scarce manpower for other tasks; new vending machines also extend libraries' reach beyond their walls.

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who has voiced kiosks in the past, gives her advice.  

European market growing

Summit Research's report takes a look at trends in the kiosk industry.

Continued coverage of Self Service Expo

A deeper look at the exhibitors which attended the show.

Customer experience planning needs discipline

Scenario design lets companies focus energy on ROI.

Retail's big show draws near

High-tech takes center stage at NRF expo.

Internet kiosk market appealing in developing nations

Companies see potential in Internet kiosk markets in the second world. But finding ROI remains a challenge.

IBM Store of the Future focal point of Self-Service & Kiosk Show

San Antonio played host to the massive technology gathering, and the emphasis was on Big Blue's vision for the future of retailing.

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Latin America region-related material and topics on Kiosk Marketplace.