Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original trilogy, and then heard his haunting breathing emanating from a tablet kiosk.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something in return.
Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland, director of software analysis and development for Grand Visual.
Customers can now craft their own burgers with McDonald's new "create your own taste" touchscreen kiosks. This is part of McDonald's initiative to boost lackluster sales.
Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of software analysis and development for Dickey's Barbecue Restaurants Inc.
Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative. They should be viewed now, more than ever, as an additional piece to the customer service puzzle.
Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.
The ocean has made life possible on this planet, yet humanity has shown its gratitude by choking it with vast amounts of pollutants. Faced with this reality, the U.S. government has established several National Marine Sanctuaries both for education and conservation.
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From prosthetic limbs to organ replacement, the possibilities for 3-D printers seem endless, yet one area 3-D printing is about to explode is in the manufacturing business. This is particularly true in toy manufacturing with PieceMakers’ new 3-D printing kiosk called the PieceMaker Factory.
Colorado dieters can now gain incentives to lose weight through Weigh and Win kiosks.
Brightbox Inc., a global platform provider of networked mobile device recharging and engagement solutions, announced it teamed with Panasonic to keep the throngs attending this past weekend's VidCon 2015 charged and engaged.
Aberdeenshire, Scotland is beginning a trial with a robotic pharmacy kiosk which allows users to talk to a pharmacist remotely and have their prescriptions dispensed to them.
Gold Coast, Australia is performing a trial run with bill payment tablet and standard self- kiosks to allow residents to pay water bills and other government services.
Johnson County, Iowa, will be installing an interactive kiosk at the county armory and veterans memorial, providing visitors with information on the veterans honored at the memorial.
Elo Touch Solutions, the company that claims to be the "original inventors of the touchscreen," has introduced the Elo Interactive touchscreen digital signage architecture that matches commercial-grade I-Series touchscreen hardware with EloView software for cloud-based content delivery and remote device management, the company said.
Tablet kiosk manufacturer Tryten Technologies has released its new Liberty iPad kiosk, designed to provide a balance between security and convenience, according to a Tryten press release.
Zytonic has integrated its Projected Capacitive Technology touchscreen solution with the Newpark Solutions parking kiosk, the Newpark Fusion GTS to create a ticket-less payment option.
Touchscreen digital signage provider FlatFrog demonstrated at this year's InfoComm in Orlando, Florida, what it says is "the world's first" mass production commercially ready InGlass Touch for large-format displays (23-110 inches), according to the company's website.
3M Touch Systems Inc., a wholly owned subsidiary of 3M Company, has released its 55-inch Multi-Touch Display C5567PW. The interactive system supports 60 simultaneous touches in the largest display format to date from 3M.
Gamers will be able to craft their own Mario levels using Super Mario Maker kiosks at select Best Buy locations.
Frank Mayer and Associates Inc. have partnered with game developer Creative Kingdoms to create interactive gaming kiosks for children. Children will be able to play a variety of games on the kiosk, including mini games and an interactive scavenger hunt.
Touch-sensor developer visualplanet has released its latest touchfoil, which will allow manufacturers to create multitouch screens for kiosks.
People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.
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Users can learn how to replicate several interactive experience designs with IntuiLab's new showcase.