Hotels check into kiosks to meet guests' technological demands

Two hotel brands, both part of the GLH Hotels Management Group in the U.K., recently deployed a kiosk solution across their more than 30 hotels. Guoman and Thistle hotels identified a need for greater technology access among visitors.

FEATURES


The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

The benefits of a lobby display kiosk

More and more, businesses around the globe are using lobby display kiosks — and for good reason. They are modern, digital, highly functional and interactive.

How kiosks are empowering the hospitality industry

With the evident increase in self-service technologies across industries, users are becoming accustomed to interacting with automated systems. Businesses in the entertainment and leisure industry are investing in touchscreen kiosks to improve services and enhance customer satisfaction.

Elements of a successful hotel technology deployment

Experts discuss key considerations for a hotel and hospitality technology rollout.

Skype Station digital signage kiosks taking off

Estonian tech company says new Skype-capable kiosks will drive traffic and ad revenue for customers.

3 self-service solutions moving in on the hotel industry

Hoteliers are embracing mobile and kiosk technology.

Commentary: Will self-service focused hotels be the next big thing?

Attending the National Retail Federation's Big Show this week brought me to New York City, where I stayed in the ultimate hotel designed for self-service. Yotel, a hotel chain based in the United Kingdom, opened the New York location two...

3 ways to ensure successful kiosk, digital signage deployment

Montreal Tourism in Canada shares its recipe for success.

Consumers creating virtual postcards via kiosks

Send A Message kiosks are gaining popularity in the hotel and entertainment industries.

Top uses for kiosks in the hospitality industry

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although the slumping economy has caused some industries to contract, hospitality is not a fad.

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NEWS


Flyte Systems launches touchscreen digital signage and boarding pass-printing solution for airlines, hotels

Flyte Systems last month unveiled three hospitality travel service innovations at HITEC in Los Angeles: InfoBoard, a new interactive touchscreen that combines real-time airline flight information with weather, traffic, and social media for travel convenience intended to save guests time;...

Houston Marriott deploys wayfinding and flight info displays

Flyte Systems, providers of airport travel information displays and digital signage content, announced the installation of its newest EventBoard service at the Houston Marriott South at Hobby Airport. The Flyte Systems' EventBoard is made up of multiple wall-mounted flat-panel LCDs...

Keywest Technology intros digital concierge for hospitality industry

Digital signage provider Keywest Technology has introduced a new "digital concierge" for the hospitality industry. The hospitality package features a large, 55-inch digital concierge, which saw its first installation in the lobby of a Chicago hotel known for exceptional service...

Flyte Systems gets interactive with InfoBoard

Flyte Systems, a provider of airport travel information displays and digital signage content for the hospitality industry, convention centers and related businesses, announced the launch of a new guest-service display called InfoBoard that provides a full spectrum of travel and...

Tensator adds interactivity to Virtual Assistant

Queue management and customer journey solutions provider Tensator today announced it has added interactivity to its Tensator Virtual Assistant Ultra, its small-footprint, flexible and cost-effective digital signage solution. Part of the Tensator Virtual Assistant product line, the Ultra edition uses...

AVT lauches U-Shop automated retail for hotels

Automated retailing technology provider AVT Inc. announced the release of its U-Shop system, designed for use within the travel and hospitality industry. According to the news release, the system offers hotel owners a low-priced, automated store for selling everything from...

iPad kiosk turns receptionist with latest app pairing

Lilitab, a manufacturer of iPad kiosk enclosures, has announced a partnership with TextUs.Biz, developer of the Receptionist app. The companies plan to provide a solution that will connect office visitors with employees. Visitors can check in with their contact from...

Vegas startup secures funding for virtual receptionist tech

WinTech LLC, the creators of virtual ALICE Receptionist technology, today announced that it raised more than $1.7 million in private funding. The company said it intends to use the funds to scale distribution, expand sales efforts, launch the ALICE Cloud...

Hotel chain goes Swiss to maximize digital signage efficiency

International hotel chain Kempinksi Hotels deployed NAVORI QL digital signage software to power signage enabling the placement of customers' logos and welcome messages on meeting room, lobby and hotel entrance digital signage screens. The first screens are now operational in...

GuestComment acquired by Terillion

Online reputation management firm Terillion announced its acquisition of GuestComment, the onsite hotel and restaurant guest feedback platform that utilizes its own patent-pending iPad kiosk application. GuestComment, founded in 2012, functions on the premise that unsatisfied guests are immediately addressed...

NEXCOM releases KPPC series Panel PC

NEXCOM announced the release of its KPPC series, the all-in-one kiosk Panel PC that offers solutions for self-service interactive kiosks within industries such as hospitality, retail, gaming, transportation and health care. The KPPC series features a zero bezel, 15-inch true...

RFID wristbands unlock hotel rooms at Texas water park

Schlitterbahn Waterparks, a family-owned provider of water park destinations based in New Braunfels, Texas, has implemented Precision Dynamic Corporation's Smart Band RFID Wristband system to provide hotel guests keyless entry to their hotel rooms. The technology enables guests to access...

FBI makes arrests in cash-advance kiosk scam

The FBI has made arrests of more than a dozen people charged with stealing more than $1 million at casinos and resorts through simultaneous withdrawals from Citibank cash-advance kiosks. According to informationweek.com, recently unsealed documents stated that the crime gang...

Software company releases hospitality kiosk for use in hotels

SensyTouch, an Irvine, Calif.-based software company, announced the release of a multi-touch kiosk for use in hotel lobbies that helps guests explore the hotel and surrounding areas by providing directions, travel options, catalogs, menus, reservations and tickets. The kiosk displays...

Hoteliers, guests connect with GuestComment digital kiosk

GuestComment, an onsite hotel review and feedback digital kiosk system, launched today and has immediate availability to hotels nationwide. The Raleigh, N.C.-based company, helmed by reputation management advisor Andy Beal, will provide hoteliers and guests a platform for real-time communication....

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Hotels use kiosks to serve their guests in many ways: Check-in kiosks that speed up registration; Concierge kiosks that give info on local dining and attractions; Airline kiosks that print boarding passes; and more.