Livewire Digital | Foxwoods Casino Case Study

The Casino’s Promotions group engaged Livewire to update their hardware to a more modern design while adding new functionality for patrons of their very popular Wampum Rewards Program.


Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Opticwash opens new kiosk in Las Vegas Venetian Hotel

AVT Inc. client Opticwash announced the installation of its automated glasses and jewelry cleaning kiosk at the Las Vegas Venetian Resort.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

The benefits of a lobby display kiosk

More and more, businesses around the globe are using lobby display kiosks — and for good reason. They are modern, digital, highly functional and interactive.

How kiosks are empowering the hospitality industry

With the evident increase in self-service technologies across industries, users are becoming accustomed to interacting with automated systems. Businesses in the entertainment and leisure industry are investing in touchscreen kiosks to improve services and enhance customer satisfaction.

Elements of a successful hotel technology deployment

Experts discuss key considerations for a hotel and hospitality technology rollout.

Skype Station digital signage kiosks taking off

Estonian tech company says new Skype-capable kiosks will drive traffic and ad revenue for customers.

3 self-service solutions moving in on the hotel industry

Hoteliers are embracing mobile and kiosk technology.

Commentary: Will self-service focused hotels be the next big thing?

Attending the National Retail Federation's Big Show this week brought me to New York City, where I stayed in the ultimate hotel designed for self-service. Yotel, a hotel chain based in the United Kingdom, opened the New York location two...

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The Comfort Express caters to millennials with check-in kiosk

Hospitality software provider Cenium announced the implementation of its FastTrack self-service kiosk and mobile interactions at two Nordic Choice Hotel locations within The Comfort Express brand.

Brightbox unveils latest mobile charging kiosk

Brightbox Inc., New York City-based provider of networked mobile charging, announced the release of the Brightbox Mark3 mobile charging platform at Hilton San Francisco at Union Square, Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch and YOTEL New York City.

Marriott collaborates with college student, Farmer's Fridge for healthy-vending kiosk

Marriott Hotels' Marriott Travel Brilliantly project will develop Anjana Kallarackal's healthy vending machine idea for its traveler-inspired innovations program.

Louisiana casino hotel gambles on self-service

Louisiana-based casino hotel Golden Nugget Lake Charles has called on hospitality technology provider Agilysys Inc. to implement a series of automated and self-service solutions.

Hotels check into kiosks to meet guests' technological demands

Two hotel brands, both part of the GLH Hotels Management Group in the U.K., recently deployed a kiosk solution across their more than 30 hotels. Guoman and Thistle hotels identified a need for greater technology access among visitors.

Flyte Systems launches touchscreen digital signage and boarding pass-printing solution for airlines, hotels

Flyte Systems last month unveiled three hospitality travel service innovations at HITEC in Los Angeles: InfoBoard, a new interactive touchscreen that combines real-time airline flight information with weather, traffic, and social media for travel convenience intended to save guests time;...

Houston Marriott deploys wayfinding and flight info displays

Flyte Systems, providers of airport travel information displays and digital signage content, announced the installation of its newest EventBoard service at the Houston Marriott South at Hobby Airport. The Flyte Systems' EventBoard is made up of multiple wall-mounted flat-panel LCDs...

Keywest Technology intros digital concierge for hospitality industry

Digital signage provider Keywest Technology has introduced a new "digital concierge" for the hospitality industry. The hospitality package features a large, 55-inch digital concierge, which saw its first installation in the lobby of a Chicago hotel known for exceptional service...

Flyte Systems gets interactive with InfoBoard

Flyte Systems, a provider of airport travel information displays and digital signage content for the hospitality industry, convention centers and related businesses, announced the launch of a new guest-service display called InfoBoard that provides a full spectrum of travel and...

Tensator adds interactivity to Virtual Assistant

Queue management and customer journey solutions provider Tensator today announced it has added interactivity to its Tensator Virtual Assistant Ultra, its small-footprint, flexible and cost-effective digital signage solution. Part of the Tensator Virtual Assistant product line, the Ultra edition uses...

AVT lauches U-Shop automated retail for hotels

Automated retailing technology provider AVT Inc. announced the release of its U-Shop system, designed for use within the travel and hospitality industry. According to the news release, the system offers hotel owners a low-priced, automated store for selling everything from...

iPad kiosk turns receptionist with latest app pairing

Lilitab, a manufacturer of iPad kiosk enclosures, has announced a partnership with TextUs.Biz, developer of the Receptionist app. The companies plan to provide a solution that will connect office visitors with employees. Visitors can check in with their contact from...

Vegas startup secures funding for virtual receptionist tech

WinTech LLC, the creators of virtual ALICE Receptionist technology, today announced that it raised more than $1.7 million in private funding. The company said it intends to use the funds to scale distribution, expand sales efforts, launch the ALICE Cloud...

Hotel chain goes Swiss to maximize digital signage efficiency

International hotel chain Kempinksi Hotels deployed NAVORI QL digital signage software to power signage enabling the placement of customers' logos and welcome messages on meeting room, lobby and hotel entrance digital signage screens. The first screens are now operational in...

GuestComment acquired by Terillion

Online reputation management firm Terillion announced its acquisition of GuestComment, the onsite hotel and restaurant guest feedback platform that utilizes its own patent-pending iPad kiosk application. GuestComment, founded in 2012, functions on the premise that unsatisfied guests are immediately addressed...

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Hotels use kiosks to serve their guests in many ways: Check-in kiosks that speed up registration; Concierge kiosks that give info on local dining and attractions; Airline kiosks that print boarding passes; and more.