Rigorous Testing Ensures Successful Kiosk Rollout for the Ohio Department of Health

A thorough user review enabled INTOUCH Interactive and PROVISIO to provide an easy-to-use, durable interactive kiosk.

Type: Case Study

Sponsor: PROVISIO


Self-Service in Health Care

Health care organizations are increasingly seeking to cut costs, and kiosks are becoming a part of that effort. Learn how kiosks can streamline the patient experience, being used for everything from wayfinding to patient check-in to vendor management.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


Planning for a Tablet Display - Designing for Success

Businesses have been both exhilarated and challenged by the rapid adoption of tablets by consumers. Tablets promise to extend connectivity to settings where it may not have been practical before and provide a fresh way for consumers to engage.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Predicting the future of kiosks

The first kiosk debuted at a university in the 1970s, before Windows was even created. Kiosks have had an interesting past, and with the onset of marijuana and medicine kiosks, its future may prove equally interesting.

Kiosks enable telepresence service

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone by providing remote in-person interaction.

How NFC tech can improve your kiosk

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability to provide greater levels of convenience and interactivity never before seen.

Health care solutions developed with the patient in mind

It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's experience of the health care system be improved?" Therefore, any solution developed should be based on the patient's well-being, comfort and convenience.

Health care Kiosks 101

From anxiety over test results to anxiousness while sitting in a hospital bed, patients need every tool possible to help relieve stress. One of these tools that can make the process of hospital visits easier are health care kiosks.

Social entrepreneurs fighting third-world poverty with energy kiosks

With few options, many living in rural Africa and Asia have to rely on unclean water supplies and dirty energy sources, but social entrepreneurs are taking aim at the problem.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

5 for 5: McDonald's, order kiosks, mobile power and health care

The most-read articles on Kiosk Marketplace in November reveal a significant interest in order and patient check-in kiosks, mobile power kiosks, and how self-service is being used to improve sales and customer satisfaction.

How one health care kiosk is changing provider-patient dynamics

KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about its technology for patient self-service.

ADA: Legal and practical advice

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC settlement, it's important to revisit ADA compliance implications for self-service industries.

24/7 automated pharmacy services to reduce costs and improve employee satisfaction

In 2010, Berkshire Health Systems (BHS) opened their employee pharmacy as part of their comprehensive ‘Wellness at Work’ plan to offer better health services to their 3,500 employees and at the same time save money. BHS realized they needed a convenient yet cost effective way to capture 2nd and 3rd shift employee prescriptions.

Self-service technology doctors up health care, pt. II

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.

Self-service technology doctors up health care, pt. I

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.

Scottish National Health Service checks-in hospital kiosks

Scotland's NHS inks £1 million in contracts for hospital kiosks, software and queue-management digital signage.

Effects of kiosks on the healthcare industry

The new generation of kiosk technology has the power to disrupt our healthcare landscape in a good way, especially at a time when the effects of the Affordable Care Act are already being felt by patients and healthcare providers alike....

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Learn how hospitals and other healthcare facilities are using self-service kiosks to provide a better patient experience and better patient care.

NEWS