As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability to provide greater levels of convenience and interactivity never before seen.
It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's experience of the health care system be improved?" Therefore, any solution developed should be based on the patient's well-being, comfort and convenience.
From anxiety over test results to anxiousness while sitting in a hospital bed, patients need every tool possible to help relieve stress. One of these tools that can make the process of hospital visits easier are health care kiosks.
With few options, many living in rural Africa and Asia have to rely on unclean water supplies and dirty energy sources, but social entrepreneurs are taking aim at the problem.
Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.
The most-read articles on Kiosk Marketplace in November reveal a significant interest in order and patient check-in kiosks, mobile power kiosks, and how self-service is being used to improve sales and customer satisfaction.
KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about its technology for patient self-service.
With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC settlement, it's important to revisit ADA compliance implications for self-service industries.
In 2010, Berkshire Health Systems (BHS) opened their employee pharmacy as part of their comprehensive ‘Wellness at Work’ plan to offer better health services to their 3,500 employees and at the same time save money. BHS realized they needed a convenient yet cost effective way to capture 2nd and 3rd shift employee prescriptions.
Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.