If your kiosk's user interface appears sluggish, you can expect your customers will opt for interacting with a cashier, which defeats the purpose of having a self-service kiosk.
Court kiosks help courts and government agencies do more with less.
Strategies to help you improve the security of your kiosk applications.
Kiosks have to comply with PCI DSS to protect cardholder information from hackers; non-compliance could be costly.
Kiosk vendors could grow profits from medical marijuana industry.
The payment processor First Data acquired Clover and the loyalty platform Perka as part of its market growth strategy.
You don't know what you don't know.
In a previous post, we discuss the value and need for testing the usability of your kiosks. If you are conducting usability testing via either observation of users or artificially staged research, you are ahead of the game.
You're in charge of adding a tablet to your exhibit booth. Sure it sounds easy, until you realize the many options that are available to you.
Do kiosks kill jobs? Frank Olea puts to rest some common myths about self-service machines.
This year's Consumer Electronics Show offers up some new tech with implications for kiosks and self-service.