Esprida Michigan.gov Case Study

The Michigan Department of State places a premium on customer service and operational efficiencies. In 2003, following the election of Secretary of State Terri Lynn Land, the state launched an initiative to drive efficiencies and cost savings within state facilities through the adoption of new technologies and processes.

Type: Case Study

Sponsor: Esprida Corporation


Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve their customers.

Type: Special Report

Sponsor: KioskMarketplace.com


Kiosks in Health Care 101

The health care industry is increasing its use of self-service kiosks in areas ranging from patient check-in to doctor consultations to the filling of prescriptions.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Kiosk solutions for government services

Visits to the DMV or other government offices can often be long affairs. Self-service kiosks can help reduce headaches and create positive customer experiences.

Kiosks keeping car emissions in check

When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process less stressful with a self-service kiosk.

Coffee for Marines: AVT lands USMC deal

AVT lands deal with the Marines, helping it return to financial stability in the wake of Chapter 11.

Science center kiosks teach users about ocean conservation

The ocean has made life possible on this planet, yet humanity has shown its gratitude by choking it with vast amounts of pollutants. Faced with this reality, the U.S. government has established several National Marine Sanctuaries both for education and conservation.

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Saving the DMV, one kiosk at a time

Kiosks offer a convenient alternative to the nightmare of long DMV lines.

Bring the courts to the people with kiosks

Court kiosks help courts and government agencies do more with less.

Nashville bike-share kiosks 'performing better than expected'

The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the bike sharing trend.

Arizona ADOT kiosks win PACE award

The Arizona Department of Transportation (ADOT) Motor Vehicle Division recently received the 2014 Public Affairs and Consumer Education (PACE) Award for the installation of self-service, interactive touchscreen kiosks that perform ServiceArizona transactions in more than half the MVD offices across the state.

Scottish National Health Service checks-in hospital kiosks

Scotland's NHS inks £1 million in contracts for hospital kiosks, software and queue-management digital signage.

Pot payment kiosks cropping up like weeds

Kiosk vendors could grow profits from medical marijuana industry.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

'Kill Switch' legislation and the ecoATM

A federal bill aimed at curbing smartphone thefts could offer a boost to the device recycling-kiosk company.

Are US postal kiosks facing a usage crisis?

An audit report from the Office of Inspector General finds that USPS kiosks have failed to deliver.

Are interactive screens a smart choice for cities?

Touchscreen technology is playing a bigger role in helping cities become interactive.

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Government agencies on local, state and national levels are increasingly using self-service kiosk technology to provide better service to citizens at a lower cost to taxpayers.

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