The KMC Top 6: July's top kiosk stories

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With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

FEATURES


The Force is strong with this kiosk

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original trilogy, and then heard his haunting breathing emanating from a tablet kiosk.

Customized greeting cards personally crafted by kiosks

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the actual "greeting" rather cheesy or inappropriate. Card Isle is attempting to fix this issue with a self-service kiosk that lets users create customized greeting card.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

Kiosks are one key element in improving overall customer experience and reducing wait times.

How self-service retail kiosks change consumer behavior

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by self-service retail kiosks. Based on a recent survey, 85 percent of Americans polled stated that they have used a self-service checkout kiosk.

Top customer experience tech honored at ICXSummit15

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and mobile, as applied across many vertical markets.

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something in return.

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but that doesn’t necessarily mean we need to overstimulate them with alternative technology.

How generational differences impact thoughts on security and self-service

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable sharing sensitive data on a public facing device. How will generational differences influence self-service device usage and how can self-service change to accommodate those differences?

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the technology provide value to the consumer and if so, in what form and to what end?

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NEWS


NFTouch delivers paperless brochure kiosks to car dealerships

Canadian based kiosk manufacturer NFTouch is attempting to reduce paper usage at car dealerships with its kiosk system.

KioWare releases new kiosk software with Chrome support

KioWare has announced the release of its latest kiosk software, with built-in Google Chrome support.

ID-protection and advertising kiosks expanding network with digital signage software

The BroadSign digital signage platform will power Identity Shred shredding kiosks featuring third-party advertising in 200 university locations.

Super Mario Maker kiosks leap into Best Buy

Gamers will be able to craft their own Mario levels using Super Mario Maker kiosks at select Best Buy locations.

Unmanned self-service coffee shop integrates analytics

U.K.-based Honest Café, an unmanned self-service coffee shop, announced today it will be utilizing IBM's service Watson Analytics to discover key information.

Credit union measures customer satisfaction with HappyOrNot kiosks

If you're happy and you know it, choose the smiley face. Langely Credit Union is utilizing HappyOrNot kiosks to measure customer satisfaction and happiness.

McDonald's rolls out 'Create Your Taste' self-service kiosks

Now, select McDonald's customers will be able to create their own burgers with McDonald's new "Create Your Taste" self-service kiosks.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

Virginia greeting card kiosks provide customized cards

People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.

Bike-rental kiosks facilitate exercise, leisure in Pittsburgh

Pittsburgh residents and visitors can now utilize bicycle rental kiosks for exercise, transportation and fun.

Cloud-based BYOD room-control platform coming to InfoComm 2015

Electronics company Kramer plans to unveil its new K-Touch version 3.0 platform, a cloud-based BYOD room-control solution, at InfoComm 2015 this June.

Canadian hospital rolls out self-registration kiosks

Canada-based Health Sciences North is rolling out self-registration kiosks, developed by Slabb Inc, in one hospital in Sudbury, Canada, to improve patient experiences.

Korean airport rolls out self-service bag drop

Passengers can skip baggage lines by using the Self Bag Drop at Incheon International Airport in Korea.

Dubai uses happiness kiosks to measure resident satisfaction

Aiming to make Dubai the happiest place on earth, the Dubai government has installed happiness kiosks in several malls to measure resident satisfaction with civic services.

State of Florida to deploy legal aid kiosks

Florida residents soon will be able to use kiosks to receive legal advice and aid while on the go.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty