Airport security kiosk wins 2015 Airport Innovation of the Year award

Vancouver Airport Authority's BorderXpress kiosk recently was named the 2015 Airport Innovation of the Year at the CAPA World Aviation Summit. The kiosk is designed to automate the customs process and reduce wait times.


I've got my eyes on you, kiosk: analytics and location

When it comes to analytics, you also have to consider the critical topic of location. You need to follow your customer's footsteps to deliver a truly successful kiosk deployment.

The omnichannel imperative

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless customer experience.

Kiosks enable telepresence service

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone by providing remote in-person interaction.

The benefits of bill payment kiosks

In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and services. It’s all about adding value, and businesses striving to do this often overlook an affordable, low maintenance alternative – the bill payment kiosk.

5 tips for successful interactive kiosk deployment

You can find interactive kiosks everywhere. With such a high market saturation, you need every tactic under your belt to ensure your kiosk stands out and is successful.

Virtual currency: the ATM solution

Despite bitcoin's popularity among the tech savvy crowd, the mainstream audience hasn't caught on. Could a bitcoin ATM be the killer app to drive mainstream acceptance?

Kiosks keeping car emissions in check

When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process less stressful with a self-service kiosk.

Visual Analytics personalize kiosk and digital signage experiences and humanize big data

Before, during and after people physically engage with kiosks and digital signage, there are visual interactions that can hold the key to personalizing the experience while maximizing the effectiveness and ROI for companies and organizations.

McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

Leveraging kiosk analytics to enhance customer experience

World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk and adapting the software and total solution to continuously improve the customer experience.

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McDonald's Canada adding digital kiosks to compete with fast casuals

McDonald’s Restaurants of Canada Ltd. is introducing digital kiosks at its restaurants to allow customers to order premium hamburgers from almost 30 options.

New fast casual burger joint integrates digital signage, kiosks

This new fast casual restaurant plans to attract millennials with a casual environment combined with modern tech including a kiosk and digital signage.

Michigan county clerk directs visitors with kiosks

The Macomb County Clerk has installed two kiosks to improve customer experience and wait times.

UAE foreign currency exchange and money transfer launches kiosks

Foreign exchange and worldwide money transfer company Al Ansari Exchange has launched self-service kiosks to provide remittance services.

3D printing kiosks touch down at Williams-Brice Stadium

Sports fans will now be able to have their selfies printed onto sports figurines via 3D printing kiosks.

Money transfer self-service channel arrives in China

Chinese residents will now be able to transfer or receive funds globally through a self-service account deposit service with the Bank of China.

Irish digital signage firm taking audience measurement and insights to retail SMB market

Galway, Ireland-based Instillo today announced it has created an audience measurement and marketing analysis solution called Instillo Audience designed to make it easy and affordable for even small local businesses to log, analyze and optimize how they communicate with their on-site customers.

Water park get its feet wet with iPad kiosks

The New Forest Water Park, located in Hampshire, U.K., is getting its feet wet with new iPad check-in kiosk enclosures.

Toledo swaps parking kiosks for coins

The city of Toledo is downgrading several of its parking kiosks to conventional parking meters, due to cold temperatures affecting performance and high cost.

Kiosks approve credit for Arkansas furniture stores

Customers of the Arkansas Homefurnishings Association will now be able to get in-store credit from kiosks.

Moki unveils MokiTouch 2 app for in-store kiosk and digital signage experiences

Customizable app enables design, control and measurement of in-store digital experiences, Moki says.

Kiosk manufacturer sees McDonald's kiosks as trend and opportunity

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc sees this as part of a larger trend that self-service kiosk manufacturers can take advantage of.

Colonial Williamsburg upgrades with digital ticketing kiosks

The reconstructed 18th century city of Colonial Williamsburg is attempting to improve customer experience with digital ticketing kiosks.

Airport kiosks deliver movies to mobile devices

Travelers can now utilize airport kiosks to download recent movies at high speeds.

Kiosks furnishing credit for North American Home Furnishing Association

Kiosk manufacturer Versatile Credit has announced a partnership with the North American Home Furnishing Association to allow its partners to utilize Versatile Credit's credit application kiosks.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty