Cloud-based BYOD room-control platform coming to InfoComm 2015

Electronics company Kramer plans to unveil its new K-Touch version 3.0 platform, a cloud-based BYOD room-control solution, at InfoComm 2015 this June.

FEATURES


Millennials and Gen Z-ers: how generational differences impact the kiosk market

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative. They should be viewed now, more than ever, as an additional piece to the customer service puzzle.

What do millennials want from kiosks?

Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.

Retail kiosks 101

Retail is a battlefield. You have endless options facing off against each other in combat, with the reward of customer money and loyalty on the line. Kiosks can be a valuable addition to your retail armory.

7-Eleven Hong Kong rolls out Avengers: Age of Ultron QR code kiosk

Ultron spawned many clones of himself during the Age of Ultron movie, and the movie in turn is spawning vast numbers of promotions and tie-ins.

Style vs practicality: Key components of kiosk design

With a good meal, half of the experience is determined by the presentation of the food. The same principle can be applied to kiosk design. Mainly, how does one find the balance between style and practical usage of valuable retail space?

Health care solutions developed with the patient in mind

It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's experience of the health care system be improved?" Therefore, any solution developed should be based on the patient's well-being, comfort and convenience.

Late-night revelers score free rides with Uber Safe kiosk

Uber, the app-based car service, recently rolled out an innovative kiosk solution to fight drunk driving — and possibly to serve as an antidote to recent unflattering press and underscore its commitment to safety.

Kiosks and connectivity: Changing bricks and mortar to clicks and mortar

Interactive kiosks and tablets provide a point of connection for the consumer and have become a catalyst to purchasing; these connected kiosks and tablets are changing the brick-and-mortar store to the click-and-mortar store, kiosk expert says.

The high cost of system downtime

System downtime may be costing you more than you think, kiosk software developer says.

Social entrepreneurs fighting third-world poverty with energy kiosks

With few options, many living in rural Africa and Asia have to rely on unclean water supplies and dirty energy sources, but social entrepreneurs are taking aim at the problem.

See More »

NEWS


Canadian hospital rolls out self-registration kiosks

Canada-based Health Sciences North is rolling out self-registration kiosks, developed by Slabb Inc, in one hospital in Sudbury, Canada, to improve patient experiences.

Korean airport rolls out self-service bag drop

Passengers can skip baggage lines by using the Self Bag Drop at Incheon International Airport in Korea.

Dubai uses happiness kiosks to measure resident satisfaction

Aiming to make Dubai the happiest place on earth, the Dubai government has installed happiness kiosks in several malls to measure resident satisfaction with civic services.

State of Florida to deploy legal aid kiosks

Florida residents soon will be able to use kiosks to receive legal advice and aid while on the go.

ICXA now accepting nominations for 2015 ICX Excellence Awards

The Interactive Customer Experience Association is now accepting nominations for its Industry Excellence Awards, meant to honor the best self-service, digital signage and mobile technology deployments across all vertical market segments.

JCDecaux launchs self-service electric bicycles

Outdoor advertiser JCDecaux has launched a line of self-service electric bikes that are powered by a three hour battery, according to a press release. With one fully charged battery, a rider can travel six miles.

Miami Airport deploys security kiosks

The Miami International Airport(MIA) has deployed additional biometric kiosks to improve customer service and security.

Ingenico, Intel to work on products for the Internet of Things

The companies will jointly develop a mobile tablet that supports EMV and NFC payment functionalities.

Selfie Station kiosks deliver branded selfies in '21st-century photo booth'

Selfie Station is an open-air photo booth featuring customizable and branded selfies for instant posting on social media, designed specifically for the events and party industry.

Brightbox cellphone-charging kiosks the 'Official Charging Sponsor' for 2015 Amusement Expo

Brightbox Inc., a platform provider of secure mobile device charging lockers, announced it was the official charging sponsor of the 2015 Amusement Expo in Las Vegas March 24-26.

AMC Theater crafts new touchscreen kiosks

AMC Theaters has deployed a new line of "Pyramid’s polytouch all-in-one kiosks" to improve customer engagement and add a variety of new features. These features include mag stripe readers, QR code scanners and a multitouch screen.

Korean retailer implements photocopy and fax kiosks

GS25, a Korean convenience store, has expanded its services by offering electronic kiosks which allow users to make photocopies and send faxes.

ModiFace releases augmented reality makeup simulators for kiosks

ModiFace has released a tool called the ModiFace Mirror which will allow users to simulate the effects of various makeup on their face using augmented reality technology. The ModiFace mirror will be available both from an iOS app and kiosks.

Key copy kiosks coming to Lowe's

KeyMe, a kiosk developer, will be installing their key copy kiosks in Lowe's this year. These kiosks stay true to their name by allowing users to insert their keys and make duplicates.

KioWare opens UK office to facilitate international expansion

KioWare, a kiosk software development company, has recently opened a location in Reading, England which is located on outskirts of London.

See More »

Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty