Commentary: The tech and features that shoppers want

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A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

FEATURES


What's in store for 2015?

Millennials controlling 70% of the spending power in the U.S. creates vast uncertainty amongst retailers; but with the strongest economy in years, optimism prevails as we begin 2015.

New Year's resolution: Start the year with a great plan for your business

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

Heart of the matter

How kiosks have enabled the Halle Heart Children’s Museum in Tempe, Arizona, to open wide its doors to the public.

Driving the Ford F-150 truck experience

Ford Trucks is employing showroom kiosks to help prospective customers kick the tires on the new F-150.

Critical factors to consider when implementing kiosks in restaurants

Age demographics and type of restaurant are crucial in decision making for self-service POS systems, indicates new study.

Game, set, match: The kiosk as tennis coach

PlaySight Interactive's SmartCourt kiosks enable tennis players to garner real-time video and data to improve their games.

Three important ways to positively reflect your brand in self-service.

A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable

How do we develop an inviting and interactive retail environment in the digital age?

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

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NEWS


Mattress store goes completely associate-free

Management monitors the store via web cams, and shoppers can place their orders whenever they are ready on the in-store kiosks.

Belly opts for Moki to drive consumer-facing tablets

Cloud-based software provider Moki has announced that Belly, which it says is the country's largest customer loyalty network and marketing solution, has selected Moki's Total Control to manage, secure and analyze 11,500 customer-facing digital signage kiosk tablets that power Belly's loyalty program in more than 10,000 businesses worldwide.

FaceCake virtual dressing room celebrates Super Bowl XLIX with 'NFL Fan Style Tour'

FaceCake's Swivel Virtual Dressing Room engages fans instantly, letting them get their game on with the latest NFL styles and Gameday spirit gear aboard a 53-foot long, 2,000-square-foot event truck, creating a one-of-a-kind interactive fusion of fashion and football.

Montreal-based Indigo deploys promotions suite across kiosks, mobile

Montreal-based Indigo has implemented an end-to-end Promotion Solution Suite including Promotion Management, Promotion Execution and Central Coupon Management across all sales channels in 330 stores including POS, mPOS, kiosk, consumer mobile and e-commerce.

Independence, Iowa kiosk offers visitors area tourist info

The Independence (Iowa) Area Chamber of Commerce has installed a visitor information kiosk developed by local graphic design and marketing firm Fusion Forward LLC

Developers of virtual receptionist kiosks double customer base in 2014

Las Vegas-based Virtual Communications Corporation, provider of SaaS technology for commercial real estate owners and leaseholders, announced that it doubled its customer base during 2014 and intends to expand aggressively on a global scale.

BDX to feature sales kiosk at Las Vegas International Builder Show

The company will feature new interactive kiosks for sales and design centers.

Vee24 hires new VP of sales

Steve Green has joined Vee24 as vice president of sales.

Samsung demos assisted-selling kiosk, digital signage displays at NRF BIG Show

Samsung Electronics America presented its interactive retail experience at NRF 2015, highlighting a range of solutions for retail environments, from the storefront to the showroom to the loading dock, warehouse and back office.

Second TV audition kiosk opens in Southern California

BBooth, Inc, The Talent Discovery Company, launched its latest TV audition booth at the Hollywood and Highland Center Court in Los Angeles.

Digital Denim Doctor 'prescribes' personalized fit at Nordstrom

DL1961 Premium Denim, a Chicago-based denim brand, announced today a retail initiative with Nordstrom on Michigan Avenue.

Kiosk usability improved in iPatientCare partnership

Integrated practice management solutions provider iPatientCare announced a partnership with Connected Technology Solutions to enhance the usability of iPatientCare Patient Check-in Kiosks.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.

Ford deploys F-150 kiosks across 1,900 dealerships

Ford Motor Company has deployed interactive video kiosks in about 1,900 dealerships as part of the "Truth About Trucks" effort by Ford to inform consumers and sales people about the Ford F-150 truck.

Outerwall's ecoATM awaiting LEED certification for new green building

Outerwall subsidiary ecoATM, provider of automated electronics recycling kiosks, unveiled its new 53,000-square-foot environmentally friendly office space in Sorrento Valley, California.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty