Self-service restaurant solution is music to your ears

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

FEATURES


Digital signage done right

Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of "employees "in the weeds" on sales by protecting your brand, according to Ernest Koury, restaurant franchisee and digital signage provider.

CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

PayToo CEO: 'Facebook for the unbanked customer's financial needs'

PayToo's CEO Michel Poignant discusses the company's kiosk launch and plans for the future.

Redbox CEO: 'We're not pleased'

Redbox CEO discusses decreased sales and what the company plans to do moving forward.

The three vital features of every great kiosk system

Truly exceptional kiosk deployments always have three key features, according to a kiosk product expert.

Check out Panera To You

The store layout is dominated by ordering, order pick-up and wait-area seating.

Kiosks transform charitable donations and create opportunities for giving

Kiosks are creating new and easier ways to give to charitable organizations.

Blending the physical with the digital: What we can learn from Lego and 3D printing

New tech lets us go from physical to virtual and back; how can this be applied to digital signage and kiosk solutions?

Five ways tablets can transform retail experience

"Tablets have been touted as "reinventing" and "revolutionizing" retail. Retailers and consumer-facing businesses have been testing the use of tablets to gain operational and marketing advantages, and they like the results. Here are some ways retailers are getting big impact out of small screens."

Location, location, location: Experts offer advice for in-store kiosk placement

Kiosk vendors provide tips on the best places to locate self-service kiosks in your store.

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NEWS


3M Library Systems adds security solution to kiosks

3M's newest system adds another level of security for cardholders using SelfCheck kiosks.

Illinois race track bets on self-service technology

Hawthorne Race Course will receive new wagering technology by Sportech Racing and Digital.

DSA issues call for entries for fourth annual DSA Crown Awards

The Digital Screenmedia Association has issued a call for entries for the fourth annual DSA Crown Awards that recognize "outstanding and best-in-class" content across digital signage, mobile technologies, and self-service and interactive kiosks, according to an announcement from the DSA.

Kiosks hold the key to self-service storage solutions

Kiosk and storage technology provider OpenTech Alliance Inc. has joined security systems distributor PTI Australasia in an international distribution agreement to offer automated storage solutions to the Australasian, Southeast Asia and Middle East markets, according to InsiderSelfStorage.com. Steel Storage Holdings Pty.

UK self-service kiosks go postal

The Exeter (U.K.) Post Office has installed five new kiosks designed to reduce waiting times, according to the Exeter Express and Echo. Another nearby post office branch, the Honiton Post Office, received two new self-service kiosks. "We're delighted with the...

Postal kiosks deliver flexible service in Bay Area

Swapbox, a San Francisco startup, could solve age-old time constraints for post offices in the Bay Area, according to pfsk.com. New automated postal kiosks allow customers to send and receive packages outside normal business hours. Customers can drop off packages...

Patient experience captured with Army hospital kiosks

Womack Army Medical Center at Fort Bragg in North Carolina has installed four interactive kiosks in the hospital to solicit paitent feedback, with more expected, the Fayetteville (N.C.) Observer reported.  The kiosks are an attempt by the hospital to reach out to patients and visitors about their hospital experience.

Self-service pacemaker monitor frees up health care staff

Southampton, U.K., pacemaker patients can now monitor their device without the wait, according to Engineering and Technology Magazine. A new mobile monitoring station installed at Bitterne Park Medical Care Center allows patients to have instant pacemaker checkups. The CareLink Express...

Barclays goes self-service, eliminates cashiers

Britain's third-largest bank, Barclays, is set to begin new self-service initiatives with the deployment of iPads for customers wishing to make transactions inside the institution. Barclays announced it would end the traditional role of cashiers by supplying customers with iPads...

Australian national park exploring self-service possibilities

The visitor information center of Innes National Park is due to become a complete self-service facility in September 2014, according to ABC.net.au. Guests will be able to register and book accommodations at the Queensland, Australia-based park with the installation of...

Texas-based kiosk will try to save your wet phone

DryBox kiosk is giving Lewisville, Texas, mall-goers a chance to repair their wet phones, according to a Dallas News article.

Kiosks aid in tithing for NJ church

The 135-year-old nondenominational Ocean City Tabernacle in N.J. is an old church with a new way of giving, according to a Press of Atlantic City article. The church installed two iPad kiosk stations this summer as part of an effort...

South Korean self-service café relies on honor system

On the South Korean island Jeju a self-service café relies on the honor system, according to Want China Times. SunSet & Hill Café is an unmanned restaurant where tourists and other visitors cook their own meals – and are expected...

Kiosk gets Toronto visitors involved in Pan Am, Parapan Games countdown

The city of Toronto is engaging visitors in the countdown to the Pan Am and Parapan Games next summer with an interactive kiosk and countdown clock, according to MediaCaster Magazine.  The Cisco Toronto 2015 Countdown clock displays the days and minutes until the Games, and beside it stands a kiosk with a digital media app and camera.

Malaysia Airlines closes economy check-in in favor of self check-in

Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur International Airport, according to Australian Business Traveller. The new self-service kiosks will also include baggage handling and mobile apps for online check-in.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty