When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process less stressful with a self-service kiosk.
Before, during and after people physically engage with kiosks and digital signage, there are visual interactions that can hold the key to personalizing the experience while maximizing the effectiveness and ROI for companies and organizations.
When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.
World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk and adapting the software and total solution to continuously improve the customer experience.
With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.
Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original trilogy, and then heard his haunting breathing emanating from a tablet kiosk.
Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the actual "greeting" rather cheesy or inappropriate. Card Isle is attempting to fix this issue with a self-service kiosk that lets users create customized greeting card.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Kiosks are one key element in improving overall customer experience and reducing wait times.
Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by self-service retail kiosks. Based on a recent survey, 85 percent of Americans polled stated that they have used a self-service checkout kiosk.