Kiosks as Virtual Attendants

Virtual attendant kiosks are helping companies increase personalized service while offering tremendous cost savings.


Kohl's interactive experience at NRF 2014

Chad Brown with Xomni demonstrates his company's interactive assisted selling solution for Kohl's, at this year's NRF show.

Image Manufacturing Group talks recent retail deployment

At this year's Customer Engagement Technology World, Image Manufacturing Group marketing director Greg Tefertiller gave an overview of a recent deployment his company worked on for Delta and Home Depot.

Top 5 ways tablet kiosks convert showroomers to customers

Retailers need to find new ways to surprise and delight showrooming store visitors. One way to engage and entertain them is with affordable tablet kiosks, saving them time and providing rewards like unique in-store specials, activities and loyalty benefits. Affordable and portable tablet kiosks are an easy way to engage showrooming store visitors.

NRF 2012: Reducing shrink for high-loss items with kiosks

ZoomSystems showed two automated retailing solutions at NRF 2012 designed to prevent the theft of small, high-dollar items like razor cartridges. The aisle- and shelf-friendly kiosks require customers to pay for the items at the point-of-purchase before they are dispensed.

NRF 2012: StoreBOT, an automated retailing kiosk

KIOSK Information Systems used NRF 2012 to show StoreBOT, a kiosk designed for the instore sale and dispensing of high-shrinkage items.

CETW: It's iPads to the rescue for POD info

Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her company's iPad-based POD solution to that very problem: the sales e-binder.

CETW: NCR's endless-aisle solution

NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store for use when customers want products not currently in stock.

CETW: An update to SlideBuy POP digital sign

Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.

MediaTile shifting from turnkey to SaaS for digital signage kiosks

The HumanKiosk company will focus on software and bring in partners for hardware and branding.

Help, there's an iPad in my kiosk!

Even though it's just over a year old, the iPad has become one of the most well-known and technologically-advanced products to hit the market, and consumers have become fast adopters. Following quickly on the heels of consumer excitement, more companies...

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BDX to feature sales kiosk at Las Vegas International Builder Show

The company will feature new interactive kiosks for sales and design centers.

Modell's uses interactive tech to welcome Super Bowl fans to Times Square store

Tensator, provider of queue management and customer journey solutions, today announced that Modell's CEO Mitchell Modell is welcoming Super Bowl XLVIII fans to its Times Square flagship store via Tensator's Virtual Assistant interactive digital signage. According to the company, Tensator's...

STRATACACHE unveils Connected Journey to bring retailers closer to the consumer

STRATACACHE, a provider of scalable digital signage, content distribution and enterprise video acceleration technologies, today unveiled a new, interactive retail journey empowering consumers to become more involved in the shopping experience. Unveiled at Retail's BIG Show at New York's Jacob...

Kiosks help Black Cat fireworks customers celebrate Independence Day

Black Cat fireworks recently turned to custom audio-visual kiosks in order to assist customers in their purchasing decisions. Frederick, Md.-based Kiosk Group supplied 52 fireworks retailers with "Cat Scan" kiosks — allowing customers to scan barcodes on Black Cat products...

Canadian clothier dispenses designer duds from a kiosk

Quattro Clothiers, a Toronto-based luxury menswear shop, is using an automated retail kiosk by Signifi to dispense designer Italian shirts, according to a news release. The SpotShop kiosk uses a tray system to carefully handle the shirts, which carry price...

NCR marries self-service and mobile payments, launches NCR Mobile Pay

In what NCR calls a "combination of self-service and mobile payments," the company today announced the launch of NCR Mobile Pay. The solution is designed for restaurants that use NCR's Aloha point of sale, according to the announcement. The solution...

W Technologies intros digital kiosk-based mobile rewards

W Technologies Inc. recently announced that it has added the ability to create custom mobile loyalty kiosks designed for greater on-site engagement of mobile customer opt-ins.

Best Buy begins roll out of audio kiosk program

Turtle Beach, a provider of gaming headsets, and Best Buy are launching an in-store interactive kiosk program that delivers a fully interactive and educational experience, while giving Best Buy customers access to samples from Turtle Beach's product line-up. According to...

The Dubai Mall completes upgrade of wayfinding kiosks to iMap 2.0

Advanced Interactive Media Solutions recently finished the installation of iMap 2, the latest version of the company's interactive wayfinding and mapping system, in The Dubai Mall. According to an article on, the installation completes the upgrade from iMap 1,...

One iota releases in-store e-commerce solution for retail

The cloud-based retail solutions company One iota announced the launch of the SmartPod, a fully integrated self-service kiosk designed to help stores increase revenue through multichannel retailing. The kiosks remove barriers to sales, such as stocking issues, by making entire...

Dutch telco calls up Scala to drive digital signage, kiosks

Scala announced today that Dutch telco giant KPN, formerly KPN Primafoon, has re-vamped its image and interior design at 105 retail stores across the Netherlands using Scala-driven digital signage. KPN wanted to transition to a more modern look and feel,...

Canadian Tire adds mobile shopping app, digital signage kiosks

According to Retail Info Systems News, 1,200-store general merchandise retailer Canadian Tire is testing both a personalized location-based mobile shopping app and an interactive digital signage kiosk capable of reading QR codes and sending instant promotions to shoppers' smartphones. The...

Body-scanning tech being used in retail kiosks to help find best fitting clothes

According to the Tri-City Herald in Kennewick, Wash., body-scanning technology just like that used to screen airline passengers has now been licensed to a company that plans to develop the scanner to help shoppers find better-fitting and more-flattering clothing. The...

EA Sports using demo kiosks in new retail stores

According to gaming website Gamasutra, video game developer EA Sports will feature playable game demo kiosks in its new chain of retail stores designed to market the company's titles and related merchandise. The first shop is expected to open this...

Complaints help give wine kiosks the boot

According to a story from The Philadelphia Inquirer, Wegmans Food Markets is pulling out of Pennsylvania's much-criticized wine-kiosk program. In a statement (last week), the supermarket chain said, "We had hoped that our customers would find the kiosks to be...

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