Market outlook on airport self-service released

Markets and Markets released an updated report on airport information systems in North America, Asia-Pacific, the Middle East and countries around the world

FEATURES


How kiosks are transforming the airport travel experience

From entry to departure to arrival, kiosks could soon make it possible to venture through an airport without a single human interaction.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

How automated passport kiosks will help DFW Int'l Airport

I am proud to announce the launch of the Automated Passport Solution, a touchscreen kiosk-based customs inspection system aimed at streamlining the airport customs process and reducing customs processing times. The APS kiosk system will be launching this fall at...

Commentary: Self-service is soaring at international airports

The increase in airport self-service deployments could take the stress out of future airline travel.

How travel kiosks are transforming the airport experience

The average traveler has most likely experienced some degree of frustration at the airport as they made their way to the gate. Whether it's missing a flight by minutes because the check-in line was too long, or difficulties finding the right gate when they are pressed for time, the airport process is a hub for unpredictable scenarios.

The Top 10 kiosk stories of 2012

Thanks to the power of website analytics, we have tallied the list of our most-read stories of 2012.

Airports going DIY: Top kiosk trends of 2012, Pt. II

Airline travel and health care illustrate the spread of self-service in 2012.

Technical challenges to NFC implementation: Lessons from the aviation industry

From passport readers to frequent flyer cards, NFC in aviation calls for the highest level of security.

Survey: Airline passengers want more self-service

Automated check-in, baggage drop and boarding gates ranked high as technology priorities.

Virtual grocery kiosk taking off at London Airport

Virtual grocery kiosks allow passengers to fill their refrigerator before they get home.

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NEWS


Market outlook: Kiosk transactions to surpass $1 trillion

Global information technology resource WhaTech has released a market outlook report on North American self-service kiosks.

Dallas airport shortens customs wait by 40%

Dallas/Fort Worth International Airport announced the release of its customs clearance program that will include self-service kiosks.

NCR releases latest wayfinding software for airport kiosks

NCR Corp., a Georgia-based consumer technologies provider, announced the release of NCR Wayfinding, its latest software for airport kiosks and mobile devices.

US Customs and Borders kiosks now at San Jose International Airport

San Jose (California) International Airport unveiled two new "global entry kiosks," as part of U.S. Customs and Borders expedited clearance program for pre-approved passengers.

Delta taking the lead in passport kiosk deployment

Delta Airlines' Los Angeles airport hub has installed 10 passport kiosks at Terminal 5.

Canadian airport's 'modernization' plan includes self-service baggage drop

Halifax Stanfield International Airport has launched self-service baggage-drop kiosks.

Phoenix Sky Harbor launches Canadian-made customs kiosks

Vancouver (Canada) International Airport entered into an agreement with Phoenix (Arizona) Sky Harbor International Airport in June 2014 for the sale of 12 self-service customs kiosks to the Arizona airport, according to a press release.

Detroit airport deploys self-service passport kiosks

Detroit Metropolitan Airport recently installed 30 new Automated Passport Control kiosks for international travelers.

Automated passport kiosks take off

The Automated Passport Control Kiosk has been added to several airports around the country, among the latest, Detroit Metropolitan International Airport, which just installed 30 new APCs.

Travelers fly through airport customs with self-service kiosks

Customs waits in Boston may be a little shorter since Logan International Airport has deployed 30 self-service kiosks, according to the Boston Globe.  The Massachusetts Port Authority paid $2.1 million for the kiosks in an effort to ease congestion at U.S. Customs and Border Protection areas.

Malaysia Airlines closes economy check-in in favor of self check-in

Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur International Airport, according to Australian Business Traveller. The new self-service kiosks will also include baggage handling and mobile apps for online check-in.

Self check-in introduced in Malta airport

Self check-in kiosks have been launched in Malta International Airport as part of the airport's latest effort to improve customer service, according to Airport-Technology.com.  The new automated check-in kiosks include a touchscreen where travelers can print boarding passes, choose their own seats and drop off luggage.

Vienna airline deploys baggage handling kiosks to save time

Austrian Airlines debuted four baggage-check kiosks as part of a pilot program testing self-service efficiency, according to FutureTravelExperience.com. Dutch company Type 22 installed the Scan&Fly baggage handling machines at Terminal Check-in 3 of Vienna Airport's Austrian Star Alliance, where passengers...

UA installs automated passport control kiosks at Newark Liberty

United Airlines customers returning to the U.S. through Newark Liberty International Airport can now enjoy a faster customs experience.

Atlanta Int'l Airport purchases 74 BorderXpress kiosks

The world's busiest airport is about to majorly reduce wait times in the inspection lines for U.S. Customs and Border Protection. The Vancouver Airport Authority (YVR) announced it has sold 74 Automated Passport Control (APC) BorderXpress kiosks to the Hartsfield-Jackson...

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