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IBM Corporation

Today’s consumers are taking advantage of self service technology, from airport kiosks to pay at the pump, from online shopping to self checkout in do-it-yourself, grocery and warehouse stores.  What’s more, these consumers, who are increasingly knowledgeable and technologically savvy, now expect to see and use self service technologies in their daily lives more than ever before. 

IBM, the market leader in delivering retailing technologies for over 50 years, offers a comprehensive portfolio of innovative self service solutions, services and support to satisfy this new breed of consumer, with solutions that help manage transactions and provide vital information access across a wide variety of industries. 

IBM’s full range of consumer-driven solutions include both kiosk and self checkout solutions, all with the same goal – to enhance the customer experience, to increase employee productivity and provide a rock-steady reliable operational environment in terms of infrastructure, operating systems, systems management, and open standards. 
 



IBM Self Checkout
 
IBM Self Checkout system offers a comprehensive portfolio of models that offer the easy-to-use, fast checkout consumers demand with the flexibility and durability retailers and businesses require. 


IBM AnyPlace Kiosk
 
IBM offers its all-new, powerful ultra-compact family of 15", 17" and 19" AnyPlace Kiosk units that deliver a compelling customer experience virtually anyplace.  Designed to optimize the customer experience across a broad range of markets, this new family of kiosks supports a global ecosystem of software applications. 
 
Airline and airport check-in kiosk
 
Airline and airport self-service kiosk solutions can boost customer satisfaction by letting passengers quickly and easily check in at the airport, select or change seating, and print out a boarding pass.
 
IBM Hotel Self Service Solution
 
This solution provides hospitality corporations with self-service kiosks that allow guests to both check in and check out, increasing customer satisfaction and allowing your organization to make self-service the channel of choice for your customers.
 
QSR (deli) Order/pay Kiosk
 
These customer self-order terminals display menu items, take orders, and accept payment to allow retailers to boost revenue, enhance customer satisfaction, reduce shrinkage and lower costs.
 
Media Preview Download Kiosk
 
This solution offers a music on demand solution for retail. Delight your customers by offering the ability burn custom CDs, preview thousands of songs, and/or download digital content to mp3 players or cell phones.
 
Gift Registry Kiosk
 
The gift registry solution offers seamless integration with existing e-commerce web catalog and shopping cart.
 
Entertainment and Gaming Kiosk Platform
 
This application combines gaming, loyalty and hospitality applications as a way to attract new customers, increase revenue and profitability from improved access and build long-term customer loyalty.
 
 
Guided Selling Kiosk
 
This application combines gaming, loyalty and hospitality applications as a way to attract new customers, increase revenue and profitability from improved access and build long-term customer loyalty.
 
Health and Fitness Kiosk
 
This health kiosk offers customers an easy-to-use tool to monitor health fitness with options that include monitoring health statistics, receiving information on fitness, and setting health goals. 
 
Product Info/Locator Kiosk
 
This product information / locator kiosk solution can boost customer loyalty and increase revenue potential by giving access to customers for product information, location of product and in-store inventory.
 
Financial Kiosk
 
Innovative bill payment kiosk solutions from IBM offer numerous opportunities to speed transaction time, provide alternative payment opportunities and much more.
 
Multi-Application Kiosks (Grocery and Food Service)
 
Kiosks can handle multiple applications for grocery and supermarket segments that create a seamless innovative environment for the shopper and ease integration issues for the retailer.
 
Kiosk solutions for Human Resources
 
IBM’s innovative IBM Anyplace Kiosk can be employed in a number of different HR-related applications, including employee communications, employee information, employee training, recruiting and more.
 
Self Service Ticketing Kiosks
 
A wide variety of ticketing applications can be serviced using the self service ticketing kiosk.
 

 

 
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IBM Self-Service

Read about IBM Corporation in the news:
14 MayIBM bank kiosk to provide customized service for banking clients
06 MayIBM’s new self-checkout system allows consumers to pay anywhere in the store
05 MayCentral and Eastern Europe
22 AprKioskCom Las Vegas wraps
17 AprKIOSKCOM: EyeSite kiosk clear winner at awards ceremony
16 AprKIOSKCOM: Association baton passes at Advisory Board meeting
03 AprKiosk Europe & Digital Signage Expo opens May 6
24 MarTrade shows converge on Vegas
12 MarKiosk reduces wait time for those seeking ski lift tickets
09 MarSteps to make your kiosks ‘green’
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  • Supermarkets & Grocery
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    Check out these sites for more news and information about self-service strategies and technologies:
     
    Self-Service World
    Self-Service & Kiosk Association
    ATMmarketplace
    Digital Signage Today
    Retail Customer Experience

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    TIO Networks

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