KioskMarketplace How-to Guide Cash Automation Devices
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Overview
| Table of Contents
| Introduction
| Free Download
Cash management is a complex and costly process that involves taking deposits, and counting, verifying, authenticating, securing, dispensing and balancing cash. Every business that handles cash comes up with its own internal systems and methodologies, some of them better than others. One thing remains consistent: Any time a human being touches cash there is a built-in level of inefficiency along with the potential for loss.
Cash automation in the form of bill dispensers, bill acceptors and cash recyclers is transforming the way banks and retailers manage cash. These tools also are helping businesses meet consumers’ growing demand for self-service options.
Bill dispensers were part of the original self-service device — the ATM — and while the operating principle behind them remains the same, dispensers and cash acceptors are evolving to meet the needs of emerging self-service devices and other kiosks designed for financial transactions. From self-check- out and high-end vending, to financial transactional kiosks and teller vault cash management, the reliability of cash automation devices is more important than ever.
Today’s consumers are increasingly comfortable performing services for themselves that once were handled by a customer service representative — and for many of these savvy customers, a self-service option is now a prime differentiator. However, these same customers have a low tolerance for units that have a poor uptime record, especially when the consumer’s cash is involved. Choosing a dispenser/acceptor or recycler that has a high reliability rate is important, but equally important is the quality of support extended by the machine’s manufacturer.
Unlike standalone customer self-service devices that operate in an isolated environment, teller-assisted devices play a different role. More and more financial institutions are turning to cash automation to increase efficiency and direct staff efforts away from cash handling and toward customer service and product promotion. And it’s not just banks that have their eyes on cash automation — retailers are hungry for the same benefits in their operations.
To help you better determine whether a bill dispenser/acceptor or cash recycler is best for your self-service or teller-assisted device, we’ve produced this guide. Among other topics, you’ll find information about when in your project planning to begin evaluating dispensers/acceptors or cash recyclers, how to determine which device is appropriate for your specific needs and what measures you can take to ensure those devices remain secure.
Self-Service World and Kiosk Marketplace would like to thank ArcaTech Systems, a Mebane, North Carolina-based manufacturer of cash automation devices, for sponsoring this guide. The company’s generosity brings this guide to you at no cost.
Download "Cash Automation Devices"
Overview
| Table of Contents
| Introduction
| Free Download
| 
