Online shopping offers consumers convenience, control and a personalised service which up until now has been largely missing in retail outlets. By satisfying the specific research & control needs of today’s connected shopper, and providing better on-screen dialogue, we improve your customers’ in-store experience.

By identifying in-store friction points and deploying digital service solutions, we help retailers to improve conversion rates, sales and loyalty. Unlike many in our industry, we consider each stage of the purchase decision process, not just individual functions.

We analyse conversion rate performance at various stages of the shopper’s purchasing journey.  We use a powerful combination of in-store cameras, on-screen diagnostics, purchasing data and shopper & staff research.

Already proven in leading retailer’s stores, retec:CORE™ provides the essential technical platform  that enables you to deliver powerful, innovative and engaging digital content and services. It provides a seamless software platform across kiosks, digital signage, mobiles and tablets, giving you a flexible multi-channel capability. It is scalable, allowing the addition of new apps to respond quickly to changing customer demands.

We combine consumer insights and our technical expertise to create intuitive and innovative digital service apps for each stage of the purchasing journey.They enhance the interactivity, transactional, relational and informational links with your customers in-store, helping to improve store performance in both the short and long term.

Retec Interface’s mobile apps enable our retail clients to provide a truly multi-channel experience for their shoppers. Deployments to multiple platforms such as Apple or Android really do put the shopper in control, allowing them to access information anytime, anywhere.  

We think holistically and consider the whole ‘purchasing journey’ in terms of both the shopper and you.