Online shopping offers consumers convenience, control and a personalised service which up until now has been largely missing in retail outlets. By satisfying the specific research & control needs of today’s connected shopper, and providing better on-screen dialogue, we improve your customers’ in-store experience.

By identifying in-store friction points and deploying digital service solutions, we help retailers to improve conversion rates, sales and loyalty. Unlike many in our industry, we consider each stage of the purchase decision process, not just individual functions.

We analyse conversion rate performance at various stages of the shopper’s purchasing journey.  We use a powerful combination of in-store cameras, on-screen diagnostics, purchasing data and shopper & staff research.

Already proven in leading retailer’s stores, retec:CORE™ provides the essential technical platform  that enables you to deliver powerful, innovative and engaging digital content and services. It provides a seamless software platform across kiosks, digital signage, mobiles and tablets, giving you a flexible multi-channel capability. It is scalable, allowing the addition of new apps to respond quickly to changing customer demands.

We combine consumer insights and our technical expertise to create intuitive and innovative digital service apps for each stage of the purchasing journey.They enhance the interactivity, transactional, relational and informational links with your customers in-store, helping to improve store performance in both the short and long term.

…attract, engage and convert. We are the UK’s leading expert on digital signage and kiosk design and deployment, with an unrivalled track record. However challenging your requirements in terms of customer and operational needs, costs or timescales, our wide range of standard housings and bespoke design services will provide you with the best solution.

We think holistically and consider the whole ‘purchasing journey’ in terms of both the shopper and you.