Shopper analytics

Shopper analytics

We analyse conversion rate performance at various stages of the shopper’s purchasing journey.

We use a powerful combination of in-store cameras, on-screen diagnostics, purchasing data and shopper & staff research.

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When designing service solutions, we take into account all aspects of the customer journey eg

  • Service promotion
  • Navigating the store
  • Service location & signposting
    • Kiosk/Housing design & messaging

As well as the physical journey, we analyse the on-screen journey of shoppers and the app’s performance.

We also audit the design of the app in terms of human engineering, attractor loop, speed of download, ease of use and on-screen navigation.

  Products and Services
  • Bridging the shopping gap

    Bridging the shopping gap

    Online shopping offers consumers convenience, control and a personalised service which up until now has been largely missing in retail outlets. By satisfying the specific research & control needs of today’s connected shopper, and providing better on-screen dialogue, we improve your customers’ in-store experience.


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  • How to identify digital service opportunities

    How to identify digital service opportunities

    By identifying in-store friction points and deploying digital service solutions, we help retailers to improve conversion rates, sales and loyalty. Unlike many in our industry, we consider each stage of the purchase decision process, not just individual functions.


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  • retec:COREâ„¢ technology …dynamic and easy to install

    retec:CORE™ technology …dynamic and easy to install

    Already proven in leading retailer’s stores, retec:CORE™ provides the essential technical platform  that enables you to deliver powerful, innovative and engaging digital content and services. It provides a seamless software platform across kiosks, digital signage, mobiles and tablets, giving you a flexible multi-channel capability. It is scalable, allowing the addition of new apps to respond quickly to changing customer demands.


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  • Shopper apps …promoting, engaging, transacting

    Shopper apps …promoting, engaging, transacting

    We combine consumer insights and our technical expertise to create intuitive and innovative digital service apps for each stage of the purchasing journey.They enhance the interactivity, transactional, relational and informational links with your customers in-store, helping to improve store performance in both the short and long term.


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  • Shopping on the go

    Shopping on the go

    Retec Interface’s mobile apps enable our retail clients to provide a truly multi-channel experience for their shoppers. Deployments to multiple platforms such as Apple or Android really do put the shopper in control, allowing them to access information anytime, anywhere.  


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  • Standard and custom design kiosks

    Standard and custom design kiosks

    …attract, engage and convert. We are the UK’s leading expert on digital signage and kiosk design and deployment, with an unrivalled track record. However challenging your requirements in terms of customer and operational needs, costs or timescales, our wide range of standard housings and bespoke design services will provide you with the best solution.


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  • Holistic approach saves time and money

    Holistic approach saves time and money

    We think holistically and consider the whole ‘purchasing journey’ in terms of both the shopper and you.


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Contact Info
Alma Park, Woodway Lane
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Claybrooke Parva
United Kingdom
LE175FB
+44 8714745050
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