Our self-service solutions can help you:

• Improve labor efficiency

• Offer a higher degree of customer service

• Expand offerings or services

• Improve customer conversion

• Integrate multi channel initiatives

• Enhance cross-channel promotion and sales

• Improve inventory management + analytics

• Improve customer loyalty and get more from loyalty programs

• Manage HR functions more easily

Labor Efficiency

With our self-service solutions, you can allocate your limited resources to things that will help improve the customer experience. No longer will your staff have to spend time doing tasks that can easily be automated such as product location and information. Instead they can use their time to help find the right solutions for your customers or improve the level of service.

Improve Customer Service

The old adage is that customer service doesn't start until something goes wrong. By empowering your customer to manage things for themselves, we can help you ensure that problems are swiftly resolved. You can also use this valuable time with your customer to educate them about other products or services.

Expand Offerings or Services

With Meridian Zero Degrees solutions, you can customize products and offerings based upon user profiles. You can also use our warehouse-on-a-shelf solutions to expand your inventory without sacrificing valuable floor space. Moreover, you can integrate our kiosk solutions with your loyalty program to customize product recommendations. Finally, some of our largest customers are using our solutions to help cross-sell and upsell.

Improve customer conversion

We can help you convert browsers to buyers by helping you build a trusting relationship with them by providing them with information customized for them. By making it easy for them to buy with product recommendations based upon similar users, we can help you sell more. In addition, our solutions can be tailored so that you can upsell through features like "Customers who bought this, also bought this." Finally, we can use the interaction with the kiosk to offer customized coupons.

Integrate mutli-channel shopping

A recent Harvard Business Review article entitled "Stop Trying to Delight Your Customer" found that customers most preferred self-service options. They also were most frustrated by trying to figure out which channel they should use for which thing. With self-service you can help integrate all of your channels into one place. Our solutions can transcend the gap between the web, mobile and in-store.

More Value from Loyal Customers

If you could just sell more to those customers you already had, life would be golden. Literally. We've created loyalty solutions for some of the top retailers in the world. In fact, we've helped one customer reap the benefits to such an extent that their entire deployment was paid for in three weeks. With return on investment like this, you can't afford not to look at self-service options to enhance your loyalty program.

What makes self-service successful for loyalty

• An exceptionally clear understanding of the specific needs and shopping missions of the most profitable target customers

• A commitment to translating this insight into tailored product offerings and a highly effective in-store experience

An operating environment that harnesses both technology and human capital to maximize profitability